Inline Help

The AI-first customer self-service

581 followers

The AI-first customer self-service

581 followers

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Knowledge base software

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Customer support tools

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AI Chatbots

Connect your knowledge base to Inline Help for an in-app assistant that generates support on the fly. Enjoy real-time explanations, interactive tooltips, a chatbot, streamlined ticket responses, and a comprehensive search function, all in one widget.

Free Options

Launch tags:Customer Success•Customer Communication•Artificial Intelligence

Launch Team

Flowstep — Generate real UI in seconds

Generate real UI in seconds

Promoted

Apps On Grid

Congrats on the launch, guys! I’m so happy to see the love you get, knowing how much love and passion has been poured into this product. State of art! Cheers 🍻

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2yr ago

ScreenDust

Maker

@brslv Thank you Borislav! It means a lot coming from you! 🥳

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2yr ago

Videotok

Congrats guys!

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2yr ago

ScreenDust

Maker

@mariaruocco31 ｡(✿‿✿)｡ Let's go! 🚀

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2yr ago

Recrooit

I love this approach to leveraging AI for customer support and your mission! It looks great 👍

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2yr ago

ScreenDust

Maker

@nevena_sofranic ヽ(‘ ∇‘ )ノ Thank you Nev! AI is getting bad reputation with all of those poorly implemented chatbots trying to act like humans and the users unfortunately have to experience it. We can do better to make users feel great about our products. :)

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2yr ago

Uneed

What a great idea 🤯 and the landing page is 👌🏻 It makes me want to build a knowledge base 🥹 congrats on the launch Marek, and best of luck!

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2yr ago

ScreenDust

Maker

@thomas_sanlis1 Thank you Thomas! At some point you better build that knowledge base, your customers will like you! 😅

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2yr ago

Web3 Antivirus for Chrome

Hello Marek, Congratulations on the launch of Inline Help! It's great to see a product that enhances the user experience with such an intuitive and context-aware approach. The "Explain This" feature sounds particularly innovative, ensuring users get the help they need without sifting through irrelevant information. I'm curious, how does the system handle highly specific or technical queries that might not be directly addressed in the knowledge base? Best of luck, and I'm looking forward to seeing how Inline Help evolves!

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2yr ago

ScreenDust

Maker

@alex_dulub Hi Alex, thank you for your support and a great question. As long as some bits are in the Knowledge Base, then it should figure it out, but of course it depends. Can't say 100% but would be happy to test specific scenarios. :) We will be adding handling knowledge with semantics in mind, so this will only get better in the future. Needless to say, it also depends on the user's context and if it is available. These are the challenges we are working on and we are very much enjoying these. Nothing is impossible. :)

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2yr ago

💡 Bright idea

I recently discovered that about 80% of new users abandon an application after encountering a bug. While bugs are undoubtedly a major detriment to the user experience, I believe that gaps in user knowledge are a very close second in terms of impact. That's precisely why I'm impressed with Inline Help's mission: 'Answer customer questions before they ask.' It's a critical approach for enhancing customer experience and fostering user retention. Congratulations on the launch!

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2yr ago

ScreenDust

Maker

@brett_chalmers That is a great observation Brett, something we have observed too. What was interesting though is, that users often do not know if it is a bug or a knowledge gap. We are thinking about that scenario quite often and played around with some prototypes, so perhaps in the near future we will introduce something that might help with both. :) Thank you for your support!

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2yr ago

The first time I saw the demo for Inline Help the product blew my mind. I'm so excited to integrate it and start showing my users when it's ready. Keep up the great work!

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2yr ago

ScreenDust

Maker

@pxue Thank you Paul for your support and looking forward to working with you! 💪

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2yr ago

WhatsNew.co

Maker

@pxue Glad you liked it Paul 😎

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2yr ago

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