Gleap

I've switched from Intercom to Gleap and it's been a fantastic experience. The features are top-notch, and the support team is always ready to assist. The co-founder's honesty and openness to feedback are admirable. The pricing is affordable and provides excellent value, especially compared to similar tools like Intercom. A few areas could use improvement, such as the support documentation and the somewhat complicated user authentication during implementation. But considering the tool's novelty, these are understandable growing pains. Overall, this tool is a promising addition to the market.

I love Gleap so much! It's really a product with an incredible value. I started to use it last year mainly as a bug reporting tool, but since then, so many features were added and improved! I can say today that I have built a big part of my services around it: a click on my "contact" button triggers the Gleap widget! I install Gleap on every websites made by my agency. The widget is only visible to WordPress admins so my client can report bugs, or change requests directly with automatic screenshots or video! I just had few hours to test the knowledge base feature and I am already so exited to add it to my widgets : branding, cname, multilingual, SEO visibility : it has it all! I just need time to add the content there. I am literally blown away by this team listening to their users, and the development pace of this already amazing product. Congrats! 🎉

Great product, great mission, and great CEO. Lukas has been there every step of the way for our company and highly recommend this product for people looking for a simple/easy to use customer feedback and bug reporting tool for your software.

It's an all-in-one tool that does all of the jobs well. Really appreciate the flexibility of use and great UX and UI. Also, very quick support.

Using Gleap after trying out several other platforms. Gleap is a great all-in-one solution with a always helping and helpful customer support.

Amazing Tool with great customer support - they really build what their clients want

Love the product and the team!

Gleap is awesome! All the best!

Gleap is simply outstanding. The tool is a great UX for our customers and the support is great.

Great feedback tool, and the customer support is outstanding!