Gleap
Support Intelligence platform for SaaS companies.
4.9•10 reviews•234 followers
Support Intelligence platform for SaaS companies.
4.9•10 reviews•234 followers
What is Gleap?
Gleap helps SaaS teams collect, structure, and act on support signals, from bug reports to code-level fixes.
It transforms customer support tickets, bug reports, and in-app feedback into structured product insight, and helps teams act on that insight directly inside their development workflow.
Support is no longer just a ticket queue.
It becomes a real-time intelligence layer for product teams.
Connect conversations, feature voting and manage code.
Gleap connects all three.
Gleap Reviews
The community submitted 10 reviews to tell us what they like about Gleap, what Gleap can do better, and more.
4.9
Based on 10 reviews
Review Gleap?
Reviewers describe Gleap as a flexible all-in-one support and feedback tool that is easy to use, polished, and backed by fast, helpful support. Users repeatedly highlight bug reporting, customer feedback collection, surveys, and the Kai chatbot, with one longtime customer saying Kai handles advanced support workflows better than Intercom’s Fin. Several also praise the steady pace of improvements and features like automatic screenshots, video capture, and knowledge base options. A founder from Crono similarly says it helps close the customer feedback loop quickly without slowing product work.
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