I have been using HeyHelp from it's moment of launch. In today's email world, the HeyHelp automatic tagging works really well for me and saves me a bunch of time > pre-tagging what can be set aside, what needs to be answered and what needs to be done immediately. And, then > AI comes with draft replies for those emails that are waiting to be answered and are tagged accordingly. This saves me something like 50% of my email writing these last months.
I was comparing it to Canary Mail (where you instruct Copilot how to answer an email). In HeyHelp, the reply already has been drafted, including a number of lines of suggestions in brackets, on how you could move it forward. Replies are drafted via the language settings of Gmail, which is really helpful, being bilingual myself.
Once you drag a tagged email on top of another tag, a number of automated things happen: either it moves to "Waiting for reply" or it's moved to "Resolved" and stuff like that. While the tagging of needs to be done, or an I draft is taken off.
Overall, I'm very happy with the program. Peter Wierenga
HeyHelp
Thank you so much for sharing this thoughtful review, Peter.
Very happy to hear how the tagging and draft replies are saving you so much time, that’s exactly the problem we set out to solve :)
Thanks for being with us since the early days and for helping shape the journey 🚀