Hello Product Hunt community👋🏻
my dad often has problems with basic computer tasks.
That’s why I built helpmee.ai, a web app that guides seniors towards solving any computer problems (you can think of it as “TeamViewer with AI”)
🤖 Uses GPT-4o
🗣️ Entirely voice-based
🖥️ With screen-sharing
🌎 50+ languages
You can try it for free (no credit card required)!
I would love to hear your feedback!
— Tim
@shivam_tiwari24
Thank you so much Shivam! 😊
Yes, that was exactly what I was trying to achieve, making it really simple to interact with your computer (by sharing your screen and talking with it)!
Again, thanks for your kind comment 🎉
A heartfelt thank you to everyone who voted and supported the product!
The most rewarding part of this launch has been the encouraging comments everyone, especially from those who plan to try my product with their elderly relatives.
I think in the end, we all want our work to make a positive impact in the world, and knowing that my product might improve people’s lives is incredibly motivating.
Signing off from beautiful Barcelona,
Tim
Congratulations on the launch! This is also something I often have to do to help my mom. Next time, we’ll try this out together so she knows how to do it herself!
@tyler_co
Hi Tyler,
thank you for your kind words!
I hope your mum will find the tool helpful 🙂
If she has any feedback, please let me know,
I am always looking for ways to improve the tool!
Best,
Tim
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Congrats on the launch! Tim showed me a demo before. One of the products designed with user truly in mind
@anastasiia_stepko
Hi Anastasiia,
thank you so much for your kind words and giving the product a try! 😊
Let me know if your grandma has any feedback to share!
Best,
Tim
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What a fantastic and thoughtful initiative! 👏 How does helpmee.ai ensure privacy and security for its users during these guided sessions?
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Helpmee.ai sounds like a fantastic resource for seniors! By combining patient, voice-enabled conversations and screen sharing, it offers a user-friendly way to guide them through computer problems. How intuitive is the interface for seniors who might not be very tech-savvy?
@ilya_sokolov314
Hi Ilya,
thank you for your comment!
As my target demographic are seniors who are not tech-savvy, I designed the website to be as simple as possible.
Once you are signed up, the website will always redirect to the "Welcome" dashboard, where there is a big "Start Session" button to start talking to the AI.
When a session has been started, there are only a handful of big buttons in the upper navbar that users can interact with, the interaction with the AI itself it completely voice-based, so typing is not required (which makes things much easier I think).
You could give the service a try and let me know what you think about the interface! 🙂
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@tim_tanida Hi Tim!
Thank you for the reply! It seems like you took into account all aspects of users experience! I will definetely install it and try! Thank you for the release!
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How do you ensure the AI can effectively handle the wide variety of technical issues that seniors might encounter, especially those that require nuanced understanding and personalized solutions?
@p_val
Hello Val,
The underlying AI model (GPT-4o) is already quite powerful in providing guided solutions to computer problems.
In the product demo video on the website, you see me solve the following problems using the AI as guidance:
1. Downloading a webpage (that displays an invoice) as a PDF using the print function in Chrome
2. Creating an Excel diagram using non-adjacent columns
3. Cropping an image
These are typical technical problems that my dad has called me for, and I believe the AI model can solve other similar problems that seniors usually struggle with.
While there are of course technical problems that the AI cannot solve, I believe my target demographic is unlikely to face those more complex issues.
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