Name: getstream.io
Rating: 3.25 (4 reviews)

Scalable & Fast API for building social networks, activity feeds,activity streams and chat apps. Techstars NYC 2015 - Build scalable feeds, activity streams & chat in a few hours instead of weeks.

Basic and reliable for end-users but very frustrating customer experience. I lost access to critical part of the admin and moderation tools and the support team has been less than helpful for months.

Please solve bugs critical to your customers experience when they occurs instead of letting them drag for months.

I was hoping they would have robust tools based on their claimed customer based.

We used GetStream for one of our projects (For a large enterprise). As the client expected higher traffic, we had opted for their $499 plan. But due to a bug and a spike in traffic from enterprise, we had continuous API calls and they had a surcharge on us ($3K) within 1 day.

However, we didn't expect this traffic and couldn't make this payment within 1 week; they disabled this app keys and blacked out our application. This had top management-level escalation. They din't even send us a notice that it would happen.

Due to no empathy towards their customers, we have moved to other services.

Helped me a lot in creating feeds

Stream's Vision Agents framework is one of the first open-source projects built on our Realtime API. They showed that you can combine real-time voice with visual understanding in a single pipeline. Impressive work and a great partner to build alongside.

getstream.io

Enterprise Grade Feed & Chat APIs

Enterprise Grade Feed & Chat APIs

getstream.io Reviews

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