Fullview

Name: Fullview
Rating: 5.0 (10 reviews)

Zero-download screen control for customer support

5.0•10 reviews•

474 followers

Zero-download screen control for customer support

5.0•10 reviews•

474 followers

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Screenshots and screen recording apps

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Customer support tools

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Video and Voice calling

Replace Teamviewer with Fullview's zero-download screen control solution and slash customer support time in half. Fullview empowers customer support teams with cobrowsing, in-app screen control & session replays to guide users through support requests and get better insights into their issues.

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Launch tags:Customer Success•Analytics•Customer Communication

Launch Team

Viktor.comAn AI coworker that actually does the work

Promoted

Selzy

Looks amazing and congrats on the launch! We at Selzy have 24/7 customer support so this looks very interesting to us.

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3yr ago

Congratulations on the launch, Daniel and Dorin! The evolution from traditional screen control tools to something as comprehensive and intuitive as Fullview is truly commendable. I appreciate the emphasis on streamlining the process and the shift towards a more collaborative problem-solving approach. How does Fullview handle privacy concerns when cobrowsing or during session replays? Cheers to transforming the customer experience landscape!

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3yr ago

Fullview

Maker

@e__m_c_2 Hey Neel! Thanks a lot for the comment and yes it's awesome to see the space evolve and be a part of it. Data privacy is a top priority, we are a European company after all. Fullview can automatically redact PII and sensitive data on your customer's screen so it is never displayed to the support person. We only display what you tell the product is ok to display, and all data is stored in EU (with option for US storage for US customers).

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3yr ago

Fullview

Maker

@e__m_c_2 Thanks Neel! Privacy was a cornerstone when we started building Fullview which offers multiple ways of redacting the data client-side. You have the option to mark UI elements that contain sensitive info such as PII or PHI, meaning that the data never gets to Fullview's servers.

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3yr ago

Thanks for sharing this here. How do you address the challenges of writing scripts on demand, and what benefits does this bring to users working with public clouds?

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3yr ago

Fullview

Maker

@kendrick_paulsen Hi Kendrick! Thanks for the question, do you mind elaborating a bit on the use case of writing scripts and example of public clouds? Would help me give a more concrete answer to this

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3yr ago

SaaS Advent Calendar

We’ve been using Fullview pretty much since the beginning of the adventure, and let me say: These. guys. can’t. stop. iterating. First we were looking for the best cobrowsing product to help debug users, one that really captured the user’s screen and didn’t end up with bugs as soon as it saw our web app - check. Then we wanted to also call those users in-app, without sending them to a Google Meet/Zoom link. It worked perfectly on Windows, bugged on Mac; then a few weeks later: in-app calling has been reworked - you can use it easily with anyone on any platform. We didn’t even have to suggest session recordings before the team had already launched them and man, they’re just perfect 👌 In my opinion, everyone who has a SaaS needs Fullview. Good luck on the launch guys!

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3yr ago

I am in love with the idea of bridging the gap between customer support and users. Your comprehensive toolset looks like a game changer for real-time support and product development. Wishing you, Dorin, and the entire Fullview team immense success on this innovative journey! 🚀

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3yr ago

Fullview

Maker

@falak_naz_khan Amen! And thanks for the kind words and your support

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3yr ago

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3yr ago

Amazing product, great support and compelling to work with a highly motivated team. Can’t recommend Fullview enough 🔥

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3yr ago

Fullview

Maker

@emil_pfeiffer_stenbog1 That is awesome to hear thank you so much for support and feedback!

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3yr ago

Fullview

Maker

@emil_pfeiffer_stenbog1 Thank you so much for your support Emil!

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3yr ago

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5.0

Based on 10 reviews

Review Fullview?

Reviewers see Fullview as a practical support tool that cuts the usual back-and-forth when reproducing customer issues. They repeatedly praise session replays and the ability to capture what happened during a problem, saying this helps support teams gather clearer context, share useful details with engineering, and sort out whether a case is a bug, feature request, or training issue. The feedback is consistently positive but narrow: reviewers focus mainly on faster troubleshooting, better handoffs, and smoother customer support workflows, with no meaningful criticism raised.

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Zero-download screen control for customer support

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