Faqprime

Handle support, improve sales, and increase engagement
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The community submitted 13 reviews to tell us what they like about Faqprime, what Faqprime can do better, and more.
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13 Reviews
Sudhakar Pandey
Recommended this product
Review of Faqprime
Having seen the product demo I can say, FAQPrime is a great product addressing the gap in the current market offering. It provides contextual help in a very intuitive way. The product solves multiple use cases without any complex configuration. It's a simple plug and play product, easy on pocket and hassle free in maintenance. Definitely recommended for higher customer engagement and experience. Disclaimer: This review is in my personal capacity.
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manish Raikwar
Recommended this product
Review of Faqprime
I have heard about FAQPrime last month from one of my friend and on same day we have integrated FAQPrime on our Skincare Portal -https://thedermaco.com,. It hardly took 15 minutes to integrate FAQPrime and guess what it's doing magic. Beat Customers queries, beat real time user data generation and a lot, all these in very reasonable monthly subscription . Now almost 73% Tickets reduced due FAQPrime AI driven Smart query responder, huge customer executive cost saving I want to appreciate one more thing about FAQPrime- Tech Support, They are so prompt and always ready to help you out wherever they can. 200% support.
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Sahith Krishna An
Recommended this product
Review of Faqprime
FAQPrime is undoubtedly one of the very few products out there that solves the problem of human dependency for support while on website or product. FAQprime offers self-serve functionality with contextual information for website visitors or product users in the form of Q&As. We've personalized our entire website by offering contextual answers to the most FAQs to help users take an action - submit a lead or signup for a trial. And it works great!! Great job team. Where as the functionality is all great, there is definitely a great scope to make the dashboard more intuitive.
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Tom Medema
Recommended this product
Review of Faqprime
This looks like a great solution, particularly the process of booking a demo trial with the calendy plugin! Have also made a few annotated notes here on your landing page that is hopefully to you to improve conversions :) https://app.usebubbles.com/394adfab-5df2-4872-97fe-361381c23343
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Jay Parikh
Recommended this product
Review of Faqprime
Great team and product ! Approach to help users solve queries via questions Vs content stood out. Integrated offering helps a lot as it includes adoption use cases of UI walkthrough guide and smart tip support.
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Santosh Panda
Recommended this product
Review of Faqprime
We use FAQPrime in Explara and our support tickets have reduced by more than 60% due to inline/smart self-served help. We have been using FAQPrime during the beta phase, and I love the way the product has helped. Before FAQPrime, we used to have default support chat in all pages and also had a support ticket system, and my customer support team had too many things to look after. Plus, the customer /visitor was forced to either chat/ask support queries, rather than engaging them with smart inline help. With FAQPrime, now my support team can gather insights such as most frequent help search queries, & missing help articles and add those articles. We are about to integrate onboarding, which has been yet-another-tool that will be replaced by FAQPrime. I believe customers are smart and self-served help systems increase their confidence that your product works out-of-the-box!
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Ankur Khurana
Recommended this product
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pragya batra
Recommended this product
Review of Faqprime
Easy to set up. A passionate team that is always available to address questions and concerns. We have been able to use FAQprime in several creative ways. For e.g. we use the timer pop up functionality to show a "subscribe now" message. We use their hotspot feature on product pages to utilize our user generated content. We use the "searched" data to keep refining and adding new questions that people are asking. This app has truly proven to be several apps in one!
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Ravi Sethia
Recommended this product
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Culturro
Recommended this product
Review of Faqprime
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