echowin

Automated Call Answering Using Generative AI

5.0•1 review•

120 followers

Automated Call Answering Using Generative AI

5.0•1 review•

120 followers

Visit website

Customer support tools

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Video and Voice calling

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AI Chatbots

echowin is an AI based call answering system that picks up calls, provides real time transcripts, auto populates your contact book, provides you analytics on phone calls and a lot more. Our powerful scenario flow builder can handle anything you throw at it!

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Launch tags:Customer Communication•SaaS•No-Code

Launch Team

EneyProactive AI for Mac. Free test, 20,000 credits.

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echowin

Maker

📌

Hello Product Hunters 👋 Are you overwhelmed with not being able to handle phone calls for your business? Take your time back with echowin, our automated call answering solution that can pick up phone calls using AI, answer caller questions and perform back office tasks, customer management with automated contact book and do a lot more. We have a lot of lot of exciting things coming up on our pipeline as well. This is our second generation platform, that lets you create custom conversational flows for almost any scenario that may happen on the phone. We are constantly iterating on our platform, and would love to hear any feedback you may have that could help us improve our offerings. Let me know what you think of it ❤️

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3yr ago

echowin

Maker

Thank you @jackson_huge !

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3yr ago

@ksubedi ,very cool, looking forward to seeing where this goes.

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3yr ago

ShipFast.AI

Looks like a rad product @ksubedi ! 😮 Btw, how hard is it to set up conversational flows for scenario? Do you guys provide a template or we can go on super-customization levels? P.S. couldn't try on my region; asked the question

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3yr ago

echowin

Maker

@ksubedi @barun_sharma Hey Barun, setting up a scenario is a no-code process using blocks that perform specific tasks. We leave it up to the user to design their own scenarios. For example, a scenario where a caller asks to be transferred can be handled using a Transfer block which transfers the call to a human representative instantly. We also allow the user to navigate super complex conversation flows by providing task blocks that can ask questions, send texts, send emails based on user-defined scenarios.

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3yr ago

ShipFast.AI

That's super cool. This makes this product suitable for varied users. Thanks for clarifying it @sampanna_dahal!

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3yr ago

Kombai

Does it work with Indian Carriers? I'm liking the flow builder though. Congratulations on the launch @ksubedi

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3yr ago

echowin

Maker

@sourabh_upreti It is currently only available in USA and Canada, however we are working hard on expanding it out to other regions. Stay tuned on our social media channels for updates!

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3yr ago

Kombai

@ksubedi Thanks for the info

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3yr ago

This is a wonderful idea that will significantly change the relationship and optimize customer experience. This is absolutely needed for the the time we live in. Congratulations to you and your team.

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3yr ago

echowin

Maker

@muskan_ghimire Thank you for all your support Muskan, all the way back from when we started!

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3yr ago

Echowin truly seems like the ultimate solution for modernizing call management! The combination of real-time transcripts, contact book automation, and call analytics is a winning formula for enhancing productivity and communication. The standout feature for me is the scenario flow builder – the fact that it can handle any situation is quite impressive. With Echowin, it's evident that you're providing a comprehensive toolkit that streamlines the entire calling process while offering valuable insights. Kudos to your team for developing such a sophisticated and versatile AI call answering system!

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3yr ago

Echowin is a unique call management tool using artificial intelligence (AI) to assist businesses in customer service. Its AI-powered call management system is a 24/7 service designed to simplify a company's work by handling customer questions, business tasks, and connections. By automating call management, businesses can save time, focus on running other essential tasks while the AI manages customer calls, and improve customer satisfaction. One of Echowin's unique selling points is that its AI does not have pre-scripted answers. Instead, it understands the business and offers personalized and friendly responses to customer questions. Its real-time customer interactions are visible to businesses, helping them to make informed decisions that improve customer satisfaction.

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3yr ago

Congrats Kaushal on the launch! Excited for what this brings.

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3yr ago

echowin

Maker

@avi_uddaraju Thank you Avi!

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3yr ago

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