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π
hey everyone π,
π I previously launched a web app that failed.
π Well, I did have over 10,000 users. But almost none of them would give me any feedback. I remember one of our email campaign had more 'Unsubscribe' emails than anything else.
This meant I didn't know what to build next. But I kept building. Mostly, features people wouldn't use. And I didn't even know why.
I then realised that getting feedback while in the app was better. But it was mostly limited - you either get quantitative surveys which tell you nothing. Or you can ask open-ended questions and still not quite understand what was happening.
However, in the times that I could set up calls with users, people would talk. A lot. I would be able to understand why they were using us. What was happening in their world. One such conversation lead me to create the feature that got us 80% of the users.
π‘ This is what describy is about.
π Introducing describy: AI-researchers that have voice conversations with your users.
π£οΈ Our AI researcher would run 2 types of interviews:
1. Product-Market Fit
2. Jobs-to-be-Done
The describy researcher can work in:
- Standalone page
- A pop-up in your app
- Can phone call your users
Our vision is that we will understand from users what their problems are. What's the context.
So we no longer have to build in silence.
π I am very much against free trials. But for the Product Hunt community we agreed to give 1 survey with 3 conversations. Hopefully you can use these with some of your users and get some good feedback.
Let me know what you think. We are a small team of 2, so we appreciate everyone's opinion and help.
