Confirmic Cookie Widget

The only cookie solution designed with great UX in mind

16 followers

The only cookie solution designed with great UX in mind

16 followers

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Safety and Privacy platforms

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Be transparent with your users and honor their privacy, whilst respecting UX, too. Confirmic is the new way to ask users for cookie consent that doesn’t sacrifice usability. A plug-and-play widget feels native on just about any site. Previously called Metomic.

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Launch tags:User Experience•Customer Communication•SaaS

Launch Team

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Confirmic

Maker

Hey, we're Metomic 👋 We're helping online organisations put transparency at the heart of their brand's image to build trust with users. That's why we're building what we call the trust infrastructure for the internet - and no, that doesn't mean blockchain. It means a way for organisations to empower their users with transparency and control of data. The Metomic Consent Manager is the best way for any online organisation, charity, blog or side project to ask for data in a way that's beautifully designed and compliant with privacy regulations around the world. That starts with cookies, but it goes so much further than that. We'd love to have you with us onboard this journey towards an ethical online world. Your feedback is always welcome!

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6yr ago

Doopoll

@richard_vibert Really like this Richard. We've just done a bunch of work around updating our policies etc and given that privacy is pretty core to our product (doopoll is a real time survey company) I researched a heap of different implementations. One question I have is about how the 'scroll to accept' functionality goes down with legal advice. Is scrolling an acceptable consent?

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6yr ago

Confirmic

Maker

Hey @iammarcthomas , thanks for the comment and glad you like the product! Under GDPR, what counts as consent does not have a binary answer. It is defined in Article 4(11) as: “any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her”. Now, some companies have taken that to mean that just by landing on a webpage consumers are consenting to the use of cookies. This is very unethical and that's the state of the vast majority of cookie notices today. First thing to note is: scroll to consent is optional when using Metomic. You don't have to use it. But, we do believe that scroll to consent is a step in the right direction towards an ethical internet. Yes, giving users two buttons - one to accept and one to decline cookies - would make lawyers happier, but we believe that design and GDPR compliance should not be viewed as a zero sum game. The most important thing is this: Don't use scroll to consent as a way for data subjects to give consent by accident. Use it as a way to make privacy part of your user experience, with data subjects consciously aware of what's happening. If we realise that our scroll to consent functionality is making users accidentally consent, then we will improve it. We are putting consumers first. We are not here to give organisations a way to do the bare minimum in ticking the GDPR box, but instead a way to make transparency and privacy a new element of their brand's image. (I should finally note that the interpretation of consent can depend on the regulator in the country. For example, in the UK you can find more information here: https://ico.org.uk/for-organisat... ) As an appropriate disclosure: I am not a lawyer. I am just heavily interested in and passionate about data privacy and GDPR so I have been studying it for a while now.

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6yr ago

Doopoll

@richard_vibert This was an incredible answer. The principles you outlined are also how we understand and think about privacy. Great work all round.

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6yr ago

Ness Labs

@richard_vibert Massive congrats on the launch! Amazing execution. 🙌

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6yr ago

@richard_vibert Looks awesome!! Not product related but just thoughts on the general corner widget issue: I think the biggest con, as with all corner widgets, is that we really only have 3 places to put these things and thats if you want things real busy which means you have to prioritize what you drop in. An accessibility widget? a live chat/help desk widget? A consent widget? etc. etc.

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6yr ago

Confirmic

Maker

Hey @imjeremyyy_ , yeah it's a really good point and one we have thought about loads. At least within the walls of Metomic (where we're quite privacy-obsessed!) we believe that your customers privacy is paramount. And increasingly so. Thus, if there are 3 corners, privacy certainly deserves one of them. But I'll be interested to see what happens and we're always listening to our customers on these sorts of topics :)

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6yr ago

Timestripe

Hey, may be in future there will be an option to show widget in the middle of the screen with nice Hello words. How about idea to use the consent as on boarding to the website?

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6yr ago

Confirmic

Maker

Hey @vladkorobov , we always love hearing new design ideas, so thank you! Obviously what we've launched here is a first version and there'll be plenty of new and exciting improvements to come in the near future. Thanks again for the suggestion :)

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6yr ago

Design Buddy

Amazing product, very easy to implement. Not sure why you don't support multiple domains per account?

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6yr ago

Confirmic

Maker

@mightyalex Hey Alex! Thanks for the feedback :). It's not ready yet, but we're working on multi-project accounts. However, in simple cases we can whitelist alternative domains for you (and this should be available in the dashboard next week). Let us know if we can help you with this!

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6yr ago

This is free until 100K visitors per month, correct? What happens after the 100K visitors? The widget will disappear and you're not compliant anymore?

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6yr ago

Confirmic Cookie Widget

Maker

@leowood69869720 Of course not - we wouldn't do that to you :) We'll just recognise the increase and ping you an email to let you know that you need to pay to keep using it

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6yr ago

Cannabiscope

I want to see more solutions like this and wish you all good luck.

Pros:

Easy. Logical. Designed well.

Cons:

Unclear if this actually sends consent strings into the ad bid stream. Unclear how end user gets to update/change/review/erase oneself.

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6yr ago

Confirmic

Maker

Hey Sam! Thanks so much for the feedback :) Regarding ads - absolutely not. The tool is a consent manager, and designed to give our customers the ability to control what features appear / load on their website. We don't have any affiliation with any ad networks whatsoever (and have no plans to!) For update / change / review - we added a `Metomic.raise()` method to the documentation here - https://documentation.metomic.io - hope this helps! B

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6yr ago