Clientpulse
Voice of customer insights for PMs
98 followers
Voice of customer insights for PMs
98 followers
LLM-based clustering to organize support tickets into actionable topics. Monitor overall trends and drill down into individual mentions to uncover root causes. Built for PMs to understand customers at scale. Pricing starts at $0.02 per ticket.
Congrats Alex, looks great from the video. Will spread the news to friends who are PMs :) Congrats on your first launch with Clientpulse.
This is a major win for PMs. Does it merge similar issues into one topic?
@hina_siddiqui Great question!
We define a topic as a unique issue or request, formulated like a task name for development or resolution. If multiple users report the same problem, their feedback will be assigned to the same topic.
At the same time, related topics can be grouped into subcategories—for example, all issues related to notifications can be grouped together to track overall trend. That’s why we built a flexible taxonomy that can be adjusted as needed.
These rules are handled at the prompting level, and as LLMs improve, accuracy gets even better.
Congrats, Alex, on launching Clientpulse! It looks like your tool can really save companies a lot of time, freeing up valuable resources to focus on what matters most. Wishing you continued success!
What an interesting and elegant solution leveraging LLM! As a PM I deeply understand the challenges this can solve and this is definitely a musthave for any product. Thanks for building this! I’m looking forward to seeing how it evolves!
Oh my this is just Ive been missing, thx for tge product team!
Looks very cool! Definitely gonna try it out. See u on demo call 🤝
Creators' AI
Congrats with launch!
Excited to try it with my team
@daniil_andreev Thanks! We should definitely chat 🤝