Alex Lider

Alex Lider

Founder of Clientpulse.ai | former PM
26 points

About

Helping customer-focused teams uncover insights from support tickets, reviews, interview recordings, etc. Passionate about using LLMs to analyse large volumes of text data. Key expertise: 📊 Product Growth: 5 years of experience as a Product Manager, helped startups grow conversion rates, retention, and user value 📈 Data Analytics: Identifying growth opportunities and building analytics dashboards 🤖 AI Automation: Fine-tuning models and developing custom pipelines Fun facts: 🚀 Launched my first business at 16 (chatbot development agency) 🏆 Won international robotics competitions (FTC) 🔧 Tried to invent a perpetual motion machine as a kid (didn’t know physics back then!)

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Maker History

  • Clientpulse
    ClientpulseVoice of customer insights for PMs
    Feb 2025
  • 🎉
    Joined Product HuntJanuary 31st, 2020

Forums

Alex Lider

12mo ago

Clientpulse - Voice of customer insights for PMs

LLM-based clustering to organize support tickets into actionable topics. Monitor overall trends and drill down into individual mentions to uncover root causes. Built for PMs to understand customers at scale. Pricing starts at $0.02 per ticket.
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