Clientpulse
Voice of customer insights for PMs
95 followers
Voice of customer insights for PMs
95 followers
LLM-based clustering to organize support tickets into actionable topics. Monitor overall trends and drill down into individual mentions to uncover root causes. Built for PMs to understand customers at scale. Pricing starts at $0.02 per ticket.
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Promoted
Congrats, Alex, on launching Clientpulse! It looks like your tool can really save companies a lot of time, freeing up valuable resources to focus on what matters most. Wishing you continued success!
What an interesting and elegant solution leveraging LLM! As a PM I deeply understand the challenges this can solve and this is definitely a musthave for any product. Thanks for building this! I’m looking forward to seeing how it evolves!
Oh my this is just Ive been missing, thx for tge product team!
Looks very cool! Definitely gonna try it out. See u on demo call 🤝
Congrats with launch!
Excited to try it with my team
@daniil_andreev Thanks! We should definitely chat 🤝
I love how this tool turns unstructured data into meaningful insights.
@aleksanadr_lavrinenko Awesome to hear that even a simple version made a big impact on support! 🙌
Right now, we’re going deeper into analytics across multiple feedback sources, not just support tickets. I see much greater value in aggregating all customer feedback in one place.
That said, we’re also exploring a few interesting use cases like syncing tags back into helpdesk after clustering to help prioritize responses, and automatically generating tasks based on new topics, emerging bugs, or feature requests.
However, we’re not focusing on chatbot automation, since there are already many solutions in that space.