Launching today
Cicada
AI agent that answers your Telegram, email and web chat
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AI agent that answers your Telegram, email and web chat
0 followers
Customers write to business teams everywhere at once: Telegram DMs, Telegram bot's, email, the website chat. Replies get lost between apps, slow down at night and on weekends, and leads go cold before anyone answers. Cicada puts every conversation in one inbox and lets an AI agent reply in seconds, in your tone, so no customer waits.
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Promoted
Hello, Product Hunt 👋
We built Cicada - Your AI sales teammate for Telegram, email and web chat after realizing we were losing customers. Messages were coming in from everywhere - Telegram, email, website widget chat - and responses often fell through the cracks, whether because of the friction of switching between different apps or because inquiries arrived at night or on weekends.
Cicada is an omnichannel platform featuring an AI agent that interacts with customers across all these channels, maintaining your brand’s tone of voice and drawing from your own knowledge base. You can choose a pre-configured agent tailored specifically to your type of business! It qualifies leads, builds customer profiles, and guides deals through every stage. And if human intervention is needed, you can jump into the conversation with a single click.
Who it's for
Businesses and sales teams that talk to customers in chats: clinics, salons, gyms, online stores, agencies, real estate, hotels, coaches and service businesses and more. From a solo founder to a full team.
Key features:
• AI agent answers on Telegram, email and your website chat, day and night
• Connect your personal Telegram via QR code or use Telegram Business
• Connect any mailbox: Gmail, Yahoo, iCloud or your own domain
• One shared inbox with lifecycle stages and a client card
• Your team inside: assign chats, see who's online or busy, @mention colleagues in private notes
• Tasks with their own board, linked to every conversation
• Voice replies - upload a sample of your voice or another, and an AI agent will send voice messages to your clients using voice
• AI scoring analyzes conversations (even those spanning over 200 messages), identifies customer needs, and provides recommendations on how to successfully close the deal
• Broadcasts, automations built on your own scenarios
• Bring your own API key for OpenAI, Claude, Gemini and more, and pick the model you like best. You pay the provider directly, no markup from us (BYOK)
We offer a free tier that never expires.
We’d love to hear your honest feedback: what might hold you back from trusting an AI to handle your customer communications?
P.S. If you've used ManyChat or respond.IO, SleekFlow, Cicada will feel familiar. The difference: we don't resell you AI🙃 Bring your own key and pay your provider directly