Atspoke

Modern Internal Ticketing

6 followers

Modern Internal Ticketing

6 followers

Visit website

Team collaboration software

•

AI Chatbots

•

Slack apps

Spoke helps your team deliver amazing employee support with modern ticketing, self-service AI, and an unrivaled Slack integration.

Launch tags:Productivity•Messaging•Robots

Launch Team

Render Sandboxes: a computer for every agentGive every agent its own machine. Starts in under a second

Promoted

Atspoke

Maker

Hey Product Hunt, Jay here, co-founder of Spoke (along with David and Pratyus). We’re thrilled to be on Product Hunt today, celebrating the public release of Spoke 1.0. Spoke is a simpler, smarter way to manage workplace requests. Our approach is built on a fundamental premise: We believe business software can be lightweight and delightful. That’s why we built Spoke from the ground up with a laser-focus on simplicity, and we use AI to automate rote, repetitive tasks. So employees get what they need to stay happy and productive, and support teams like IT and HR get more time to focus on big projects. Spoke’s tightly-integrated with Slack, email, and SMS, and other chat app integrations are on the roadmap. We’d love to hear your thoughts and questions, so please hit us up in the comments! Thanks!

Report

8yr ago

Raycast

@jay_srinivasan can you say anything about the traction you've got so far? 📈

Report

8yr ago

Atspoke

Maker

@chrismessina Thanks for the question. We're coming out of our early access program with more than 100 companies who have adopted Spoke, including Evernote, Scoot, Charity:Water, First Round Capital, and Virta Health. These companies can see up to 30-50% of their requests automatically handled by Spoke's AI.

Report

8yr ago

Raycast

@jay_srinivasan that's awesome!

Report

8yr ago

Superhuman

Looks amazing, and I can't wait to try it! New employee onboarding is a big deal for us. Is it open to self-service?

Report

8yr ago

Atspoke

Maker

@rahulvohra Thanks Rahul! Spoke's great at assisting with new employee on-boarding, and yes, it's open for self-service! Just go to the link above, and you can set up your system in minutes. We also have a great Help Center and our Customer Success team is to help in any way required!

Report

8yr ago

Kyber

@jay_srinivasan congrats on the launch - I've seen a demo at your office a while back and was impressed. Curious about pricing: why so low?

Report

8yr ago

Atspoke

Maker

@sivola Thanks Paolo! Our pricing is based on the total number of employees in an organization, and not the traditional ticketing approach of charging per agent. Spoke gets more valuable as you support more employees with more teams. Also, this is our special introductory launch pricing!

Report

8yr ago

Curious as what the data retention policies are with Spoke. Are messages stored? Are you GDPR compliant?

Report

8yr ago

I'm having couple questions:

What it takes to build a strong Bot platform?

How you differentiate Spoke from other bots that already exist in the market?

How did you get your first clients?

What's your market strategies?

Pros:

Great move for targeting business routine task

Cons:

I'm not sure how it handle company data privacy and security

Report

8yr ago

A qualified yes with the hopes that it will get better over time. The idea is brilliant. We're having a hard time launching because it's clunky. We changed the name of the bot to ask-hr, but when it responded, it defaulted back to Spoke - so our test user didn't know what it was. It asks too many times, do you want to submit a request? The responses aren't "clean" - to much stray info: Filed Under, Visibility, Assigned to, Type. I just want it to push out an answer to the question if there is one in the system and be done. Not sure it's a long-term solution for us. But hoping.

Report

7yr ago

Treeo for iPhone

This is wicked smart. I remember David talking to me about this when he just started working on it and I was stoked about the idea and really excited that it’s finally here.

Report

8yr ago

boo.ai

Maker

@flyosity thanks Mike! We’re _so_ psyched it’s finally out :)

Report

8yr ago

1 2 3 4

Reviews