Aftercare helps you run surveys with AI-powered follow-up questions to dig deeper for insights—it’s like having a skilled interviewer for every survey. All your responses are automatically categorized and summarized into key insights using AI, saving you time.
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Congrats on launch! Super easy to use and I like how the AI questions flow so naturally (and such a smooth user experience)! Excited to use this for merch surveys down the line 🤔
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Amazing - congrats on the launch! So many use-cases for this product, including getting deeper insights from customers as us founders search for PMF. Can't wait to see this product blow up!
Have always thought customer surveys were so impersonal – there was never any incentive to complete them as a user because they were never relevant to me. Love this!
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Love this - congrats on the launch! Leveraging AI to provide greater personalization to follow-up questions seems like an engaging format that could keep respondents interested longer.
It seems like this tool could be used to reduce abandonment on complex topics by providing simplified, relevant follow-ups, hopefully decreasing nonresponse bias as well. Excited to follow Aftercare's journey!
@akaash_kambath1 Appreciate it Akaash! The new, engaging AI format is definitely one of areas we hope will make the difference for our users 💪
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@aidanlee@justinmay@anandnanduri Tried the product out, thought the onboarding was really intuitive. I'm a data analyst and we're always looking to get feedback from dashboard users to improve usability. I really think the AI follow-ups really have the potential to gather better insights!
Looking great, Aftercare! Based on a few tests I did a few weeks ago, I found the UX (e.g. survey build experience) pretty slick, especially for an early-stage product. Analytics/reporting functionality will obviously be critical as you go and, especially, as you look upmarket (Enterprise scale). I think the real differentiator is in the use of AI, especially if trained on specific use cases (and associated knowledge domains and areas of expertise) in the context of longer-form, more open surveying where one is really trying to deeply explore and understand something. Many surveys are purposefully designed to be shorter and simpler (per best practices, in many cases) and these seem less able to really leverage the potential of Aftercare, IMHO. I'll share more thoughts, directly, as I'm blabbing already :)
Let's go Aftercare on ProductHunt!!!!
@russhatfield Thanks Russ! Really appreciate you trying out the product and for the awesome feedback 🔥
This past weekend we improved our 'create with AI' feature, that allows users to generate an entire survey flow & questions with AI by describing the type of survey you want to run. You can now specify the length of a survey you want to generate, so you can make both in-depth questionnaires and the succinct and simple surveys very quickly.
If there's anything in particular for the shorter surveys you're looking for that we could improve, we'd love to hear what your thoughts 🙂
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Hey! Really excited to see this. It's always really exciting to see that you guys have known each other for so long, and having known you guys for so long myself, I can't help but be super excited to see y'all come through with such a thoughtful product.
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