Truffle

Uses past Slack threads to help answer repeated questions

5 followers

Uses past Slack threads to help answer repeated questions

5 followers

Truffle takes your past Slack conversations and uses them to help answer questions. Just ask a question in a Slack channel, and Truffle will automatically search its knowledge base for relevant content. Save your team time, just ask Truffle!

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Launch tags:Productivity•Customer Success•Messaging

Launch Team

Universal-3 Pro by AssemblyAI — Speech-to-text that finally understands context

Speech-to-text that finally understands context

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Truffle

Maker

👋 Hey Product Hunters! My name is Alex and I am super excited to share Truffle with you today! Truffle aims to solve a pain point that many of us who live our lives on Slack have experienced before: many questions are asked that could have been answered by performing a search. Working at a large company I saw this pain point come up time and again, and so I built Truffle, a Slack app that automatically searches for relevant information to help answer questions! Truffle saves you and your team time by automating the process of searching by providing useful, in-context information, right when someone needs it. Truffle can help: 💁‍♂️ Customer Success Managers who support multiple stakeholders 👩‍💻 IT departments ✨ Engineers onboarding new hires 🧑‍💼 Product managers who support sales Really, anyone who has a zillion questions to answer on a daily basis! Truffle works by securely indexing conversation threads automatically in Slack, adding them to its knowledge base. When someone asks a question in a Slack channel that Truffle belongs to, Truffle automatically searches for relevant content, quietly popping up with the related information it finds. Truffle is available now on the Slack App Directory, or visit the website to start your free 30-day unlimited trial! Also, Product Hunt users get 20% off the price of their plan! Thanks so much for checking out Truffle and I really look forward to hearing your feedback!

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4yr ago

I've been following Truffle's development for a while, it's great to see security and data handling are being taken seriously, good luck with the launch!

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4yr ago

Truffle

Maker

Thanks Charlie!

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4yr ago

Great idea, this will save us so much time and lost knowledge

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4yr ago

Truffle

Maker

@metatim Definitely!

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4yr ago

Looks awesome!

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4yr ago

Truffle

Maker

@willjrobinson Thanks, and for the great user interview!

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4yr ago

Great idea, looking forward using it

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4yr ago

Truffle

Maker

@wessel_van_der_pal Thanks!

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4yr ago

Contentful to Figma Plugin

This really solves a very big problem in slack

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4yr ago

Truffle

Maker

I agree, Slack search isn’t enough!

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4yr ago

Looks great!

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4yr ago

Truffle

Maker

@laurenkelly Thank you! Thanks for your input on the product, it was really helpful!

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4yr ago

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