Refiner

Refiner

In-app Surveys for SaaS & Mobile Apps

6 followers

In-app survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.
Refiner gallery image
Refiner gallery image
Refiner gallery image
Refiner gallery image
Launch tags:SaaS
Launch Team
Anima - OnBrand Vibe Coding
Design-aware AI for modern product teams.
Promoted

What do you think? …

Alex. Delivet
Hi everyone, I'm very happy today to hunt the new product of my friend @mdausinger I followed his journey and I'm very impressed by the product he is launching today. Very simple to use and very powerful at the same time. It takes literally 2 minutes to implement. Congrats mate
Moritz Dausinger
@alexd Thank you Alex for the kind words! Happy to have you with me on this rollercoaster :)
Rodolphe Dutel
As a B2B SaaS Sales Rep, I spent 100s of hours on Salesforce, trying to size up my opportunities. For every high impact lead, it would be the same dance, trying to capture user trait and feed Salesforce. So many hours on Google, LinkedIn, doing voodoo.. Sizing up an opportunity IS SO PAINFUL. Very happy to see Refiner solving this through a contextual, design-first and connected approach. Well done, Moritz!
Moritz Dausinger
@rdutel Thanks a lot @rdutel!
Denis Kryukov
?makers Hello, Refiner team. Thanks for this product. What are your thoughts on incentivizing users to actually take part in the given survey?
Moritz Dausinger
@devishnya1 Great question Denis! When it comes to increasing response rates (a common problem of survey tools), we saw the following things have a very positive impact: 1/ Context matters. Surveys have low response rates when they are badly timed or are not relevant. It's a completely different experience though if a user already has a trust relationship with a brand, is currently using their product, and the questions are relevant to them. 2/ Make it short. If the user knows that the survey is taking literally two clicks, response rates will go up a lot. 3/ Incentives ... as you mentioned. Personally, I don't have any experience with offering things like Amazon coupons or "hard value". However, a nice introduction message where you build personal rapport and simple show gratitude goes a long way.
Moritz Dausinger
Thanks @alexd for hunting Refiner! 🙏 Hey Hunters! I'm super thrilled to be launching Refiner here today! In short: Refiner helps you understand who your users really are, what they need and how you can help them achieve their goals. Refiner is a customer survey tool built specifically for SaaS and eCommerce sites. Our simple and beautiful survey widgets get you all the data you need to grow your business - on brand and perfectly timed. There are endless use-cases for Refiner, our most successful pilot users used Refiner to: - Capture additional user traits on the fly - Launch ultra-personalized email nurturing campaigns based on survey responses - Identify potential high-value users inside sales should talk to - Enrich CRM profiles with survey responses - Measure customer satisfaction with NPS and then launch tailored Call-to-Actions - ... The list goes on! 🙂 In contrast to other survey tools, we focus heavily on the "and then what" part. Refiner integrates into your existing marketing & sales stack so that you can leverage survey responses in all the tools you already use. Also, Refineer allows you to launch tailored Call-to-Actions right after a user responded to a survey. Refiner comes with a generous free plan. So don't hesitate to sign-up and give it a spin! Feel free to ask any question you may have! I'm already looking forward to the discussion here.
Tom Benattar
Looking forward to try it! 😍
Moritz Dausinger
@tombenattar Awesome! Ping me if you have any questions or want a quick walk-through.
Jonny Platt
I've been using refiner for a couple of weeks now, I love the way I can target specific users for questions and pass data seamlessly to my crm to drive my email sequences. Looks like it's now possible to ask follow up questions, send messages and redirect users to new pages immediately in the browser based on the responses to their questions which is awesome, can't wait to get stuck into the new features!
Moritz Dausinger
Thank you so much for being one of our early users @jonnyplatt ! Your feedback is always super helpful!
Åke Brattberg 🇸🇪🔔
Congrats on the launch @mdausinger 👊 – Looks great! I am very pro in-app experiences where the user doesn't have to leave the product. Also, being able to add user-traits like this could help businesses build better and more personalized products.
Moritz Dausinger
@akebrattberg Thanks a lot Åke! Looking forward to see what you are building with ProductVoice.io and exchanging more on the "in-product experience" topic.
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