Makerkit

Customer feedback, public roadmap & product changelog

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#1 Product of the DayNovember 17, 2018

Makerkit helps companies build the best possible product, informed by what their customers actually want.

We provide the tools to track and organise feedback, a public product roadmap to let customers know their suggestions are being actioned, and a change log to keep them in the loop about product updates.

Reviews
Fırat Demirel
JC Alvarez
 
  • Fırat Demirel
    Fırat DemirelSenior Tech Writer, Startup Advisor
    Pros: 

    Easy to use, clean UI, custom SSL domain support

    Cons: 

    No translation support

    Makerkit is a good alternative to Uservoice or Get Satisfaction.

    Fırat Demirel has used this product for one day.
Discussion
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Sanjeevan
SanjeevanMaker@sanjeevan84 · Founder at Makerkit.co
Hello ProductHunters 👋 Thanks for hunting us @abdulumer_ 😃 This has been an unexpected launch for us, but we're very excited by it! Makerkit helps you build better products, by using your own customer's feedback to drive and direct your product development. We took a page out of the Hojar 🔥 playbook and built a toolkit that bundles in a variety of tools for customer feedback & product development. Here's how it works: 1. Collect, centralise & manage feedback 👥 Send customers to your product dashboard, where they can add or vote on features they want. Have a look at our own here https://product.makerkit.co Use votes as a barometer of which features to prioritise. 2. Public roadmap 📍 Keep your customers in the loop of what you're working on. They'll see that their feedback is being listened to, and actually being used to guide product development. 3. Product changelog 🆕 Once you've deployed your new feature, write a new changelog to announce the updates to your product to all your customers. Cheers!
@Bernardamus
@Bernardamus@bernardamus · Co-Founder, Social Elephants
@abdulumer_ @sanjeevan84 what does it happen when you hit the "tracked users" limit? No more users can sign in and leave their feedback?
Sanjeevan
SanjeevanMaker@sanjeevan84 · Founder at Makerkit.co
@bernardamus Yep that's right. A tracked user is anyone who votes, comments, or adds a piece of feedback. 👍
Abdul Umer
Abdul UmerHunter@abdulumer_ · Channel Marketing Manager
@sanjeevan84 Saw that this shot up in popularity over the weekend! Your presentation is excellent, which motivated me to submit to PH. Haven't tried the tool yet, but excited to experiment with it, will meet a lot of needs at my org.
Sanjeevan
SanjeevanMaker@sanjeevan84 · Founder at Makerkit.co
@abdulumer_ Thanks for the hunt! I've been blown away by how well it's done! 🎉
Logan Honeycutt
Logan Honeycutt@growwithlogan · Founder at @artistsatscale
Super clean!
Sanjeevan
SanjeevanMaker@sanjeevan84 · Founder at Makerkit.co
@growwithlogan Thanks man, that's exactly the look we were going for! 😃
Fırat Demirel
Fırat Demirel@firatdemirel · Senior Tech Writer, Startup Advisor
Hey @sanjeevan84 thanks for this great product. It is so clean. I want to use it as a community site. Can we translate some titles and how can I customize my url as a subdomain?
Sanjeevan
SanjeevanMaker@sanjeevan84 · Founder at Makerkit.co
@firatdemirel Thanks for the feedback! I've added this to our feature requests here https://product.makerkit.co/feed... To customise the domain, just go into Settings -> Project and you'll be able to set your custom domain there!
Ayush Chandra
Ayush Chandra@ayush_chandra · Law Student|Tech Evangelist
Great job!! 😊 Expecting all the companies and product makers to use this in their work system to help customers with their needs and features
Sanjeevan
SanjeevanMaker@sanjeevan84 · Founder at Makerkit.co
@ayush_chandra Thanks for that very kind endorsement ❤️
Athar Majeed
Athar Majeed@atharmajeed · Founder at Savah
Congrats and it looks great and nice to have roadmap and feedback at one place 👏
Sanjeevan
SanjeevanMaker@sanjeevan84 · Founder at Makerkit.co
@atharmajeed Yep exactly! And once you've marked the features you've worked on as completed, you can create a new changelog entry and announce the new update to your customers