productboard

++ on products specifically for PMs, this is going to help us standardize our processes and improve the discipline. It's super simple to use and solves the main pain point of involving customers through the whole feature development journey and closing the loop with them. Honestly, closing the loop is the main value prop for me because it drives the ever elusive ‘customer delight’. Landing page for Customer Feedback Portal is great, with the example portal. Took me a moment to realize it was an embedded view -> I would think about adding a border/panel or something to make it offset from the rest of the page.

This looks easy to set up and use. I’m looking for a way to make sure our customers are providing feedback into our products. Instead of having to be the middleman between customer -> sales -> marketing > product, the Portal seems to solve it sharing feedback directly from customers —> PMs. Looking forward to trying it.