Hoffen

Watch users on your platform, live

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Hoffen supercharges your customer onboarding and experience through live insights. Watch every individual click and scroll on your platform that feels as real as screen-sharing.
Hoffen gallery image
Hoffen gallery image
Hoffen gallery image
Hoffen gallery image
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Launch tags:Productivity•Customer Success•Customer Communication
Launch Team
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ace.me
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What do you think? …

Maciej Cupial
The only thing that I could focus on was the way how the guy was speaking, I think the voice and the guy were generated separately, right? Sorry, about it, just noticed I wanted to mention :) how did you create it? Back to the product, I like the idea about the live sessions, looks very promising, I use hotJar and I will give it a try here. Good luck!
Aakash
Maker
@maciej_cupial: probably should've used another tool :) - not going to name them though as they're also a start-up trying hard to get customers. Anyway, feel free to try Hoffen, and let us know what you think. Email us directly if you need with setting up an account.
Maciej Cupial
Thanks! I wanted to know, because I would love to use something similar for my projects, I'm pretty sure this kind of tools will get better with the time.
Aakash
Maker
@maciej_cupial: I can share the name of the platform privately. Not sure if I can do it here though - connect with me on LinkedIn?
Eduardo Moreno
Flutter Sidekick
Hey! Looks good. How do you guys compare to products such as Cohere, Jaco or HotJar?
Aakash
Maker
@aguilaair_tech: hi - not sure about Jaco - guess they were either acquired or closed. Cohere provides most features as us except quantitative analytics. Hotjar does not do live-streaming so you only get recorded sessions.
Jan-Philipp Peters
airteams
Looks very promising! :)
Aakash
Maker
@jpdavidpeters: thank you!
Aakash
Maker
Hello PH community, We’re excited to introduce Hoffen to you! Hoffen’s a hassle-free way to find out how visitors interact with your platform - completely live! We created Hoffen (a German word for hope) because we saw a huge gap in the customer experience industry, specifically the way users are onboarded, supported or understood. With Hoffen, you can remotely-observe every click and scroll on your platform, and dive in with quick and efficient support to resolve user-issues. All you need to do is add two lines of code to your platform, and you’re live! That's not all; with Hoffen, you get access to: - Session replays for better support and insights for UX/Product teams. - Reports & analytics so you can quantify and measure your KPIs. - Dashboard to manage your team. We’re super excited to launch here, and would love to get your feedback or answer any questions you might have. As a Cyber Monday celebration, we're offering a 2-months free access to the entire PH community. All you have to do is, email us at hello@hoffen-tech.com with the subject line: 'Product Hunt'. Let's go! Team Hoffen
Murtaza Khursheed Hussain
?makers So this product shows live users? amazing and I can also view their sessions just. A very cool product for customer support and customer retention.
Aakash
Maker
Aishwarya Katoch
Maker
Yay, team! Let's go and make it happen.