Hoffen

Watch users on your platform, live

1 follower

Watch users on your platform, live

1 follower

Hoffen supercharges your customer onboarding and experience through live insights. Watch every individual click and scroll on your platform that feels as real as screen-sharing.

Free Options

Launch tags:Productivity•Customer Success•Customer Communication

Launch Team

Tines The single, secure environment for agents, apps, and automations.

Promoted

The only thing that I could focus on was the way how the guy was speaking, I think the voice and the guy were generated separately, right? Sorry, about it, just noticed I wanted to mention :) how did you create it? Back to the product, I like the idea about the live sessions, looks very promising, I use hotJar and I will give it a try here. Good luck!

Report

4yr ago

Hoffen

Maker

@maciej_cupial: probably should've used another tool :) - not going to name them though as they're also a start-up trying hard to get customers. Anyway, feel free to try Hoffen, and let us know what you think. Email us directly if you need with setting up an account.

Report

4yr ago

Thanks! I wanted to know, because I would love to use something similar for my projects, I'm pretty sure this kind of tools will get better with the time.

Report

4yr ago

Hoffen

Maker

@maciej_cupial: I can share the name of the platform privately. Not sure if I can do it here though - connect with me on LinkedIn?

Report

4yr ago

?makers So this product shows live users? amazing and I can also view their sessions just. A very cool product for customer support and customer retention.

Report

4yr ago

Hoffen

Maker

@murtaza_khursheed_hussain: thank you :)

Report

4yr ago

Hoffen

Maker

Hello PH community, We’re excited to introduce Hoffen to you! Hoffen’s a hassle-free way to find out how visitors interact with your platform - completely live! We created Hoffen (a German word for hope) because we saw a huge gap in the customer experience industry, specifically the way users are onboarded, supported or understood. With Hoffen, you can remotely-observe every click and scroll on your platform, and dive in with quick and efficient support to resolve user-issues. All you need to do is add two lines of code to your platform, and you’re live! That's not all; with Hoffen, you get access to: - Session replays for better support and insights for UX/Product teams. - Reports & analytics so you can quantify and measure your KPIs. - Dashboard to manage your team. We’re super excited to launch here, and would love to get your feedback or answer any questions you might have. As a Cyber Monday celebration, we're offering a 2-months free access to the entire PH community. All you have to do is, email us at hello@hoffen-tech.com with the subject line: 'Product Hunt'. Let's go! Team Hoffen

Report

4yr ago

Flutter Sidekick

Hey! Looks good. How do you guys compare to products such as Cohere, Jaco or HotJar?

Report

4yr ago

Hoffen

Maker

@aguilaair_tech: hi - not sure about Jaco - guess they were either acquired or closed. Cohere provides most features as us except quantitative analytics. Hotjar does not do live-streaming so you only get recorded sessions.

Report

4yr ago

airteams

Looks very promising! :)

Report

4yr ago

Hoffen

Maker

@jpdavidpeters: thank you!

Report

4yr ago

Hoffen

Maker

Yay, team! Let's go and make it happen.

Report

4yr ago

Reviews