Hoffen

Watch users on your platform, live

1 follower

Watch users on your platform, live

1 follower

Hoffen supercharges your customer onboarding and experience through live insights. Watch every individual click and scroll on your platform that feels as real as screen-sharing.

Free Options

Launch tags:Productivity•Customer Success•Customer Communication

Launch Team

Zendesk for StartupsUp to 2 years free for startups + AI Agents & Copilot

Promoted

The only thing that I could focus on was the way how the guy was speaking, I think the voice and the guy were generated separately, right? Sorry, about it, just noticed I wanted to mention :) how did you create it? Back to the product, I like the idea about the live sessions, looks very promising, I use hotJar and I will give it a try here. Good luck!

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5yr ago

Hoffen

Maker

@maciej_cupial: probably should've used another tool :) - not going to name them though as they're also a start-up trying hard to get customers. Anyway, feel free to try Hoffen, and let us know what you think. Email us directly if you need with setting up an account.

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5yr ago

Thanks! I wanted to know, because I would love to use something similar for my projects, I'm pretty sure this kind of tools will get better with the time.

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5yr ago

Hoffen

Maker

@maciej_cupial: I can share the name of the platform privately. Not sure if I can do it here though - connect with me on LinkedIn?

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5yr ago

?makers So this product shows live users? amazing and I can also view their sessions just. A very cool product for customer support and customer retention.

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5yr ago

Hoffen

Maker

@murtaza_khursheed_hussain: thank you :)

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5yr ago

Hoffen

Maker

Hello PH community, We’re excited to introduce Hoffen to you! Hoffen’s a hassle-free way to find out how visitors interact with your platform - completely live! We created Hoffen (a German word for hope) because we saw a huge gap in the customer experience industry, specifically the way users are onboarded, supported or understood. With Hoffen, you can remotely-observe every click and scroll on your platform, and dive in with quick and efficient support to resolve user-issues. All you need to do is add two lines of code to your platform, and you’re live! That's not all; with Hoffen, you get access to: - Session replays for better support and insights for UX/Product teams. - Reports & analytics so you can quantify and measure your KPIs. - Dashboard to manage your team. We’re super excited to launch here, and would love to get your feedback or answer any questions you might have. As a Cyber Monday celebration, we're offering a 2-months free access to the entire PH community. All you have to do is, email us at hello@hoffen-tech.com with the subject line: 'Product Hunt'. Let's go! Team Hoffen

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5yr ago

Flutter Sidekick

Hey! Looks good. How do you guys compare to products such as Cohere, Jaco or HotJar?

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5yr ago

Hoffen

Maker

@aguilaair_tech: hi - not sure about Jaco - guess they were either acquired or closed. Cohere provides most features as us except quantitative analytics. Hotjar does not do live-streaming so you only get recorded sessions.

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5yr ago

airteams

Looks very promising! :)

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5yr ago

Hoffen

Maker

@jpdavidpeters: thank you!

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5yr ago

Hoffen

Maker

Yay, team! Let's go and make it happen.

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5yr ago

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