Hangouts Chat is an intelligent and secure communications tool, built for teams. From direct messages to group conversations, Chat makes team communication easy and efficient. Rolling out for all G Suite customers over the next week.
Well integrated with G Suite, and a free addition; Very extendableCons:
Only intra-domain communications, "Not good enough" (yet?) to convince Slack users
After EAP, I am still very excited for this new Google Cloud product! Hangouts Chat will open up group messaging to a much wider range of organizations than before. (There are so many orgs that DO have & love G Suite, but don't use Slack on an org-wide scale. Yes, I know that's hard to believe for the people in this community. ;)
While during the EAP it was obvious why you couldn't connect to users from other G Suite domains, sadly that's still not possible. The integration with 'classic' Hangouts could be better too: Group-messages should sync as well, like the 'private' messages.Bas Leenders has used this product for one year.
no new features
no added security, no end-to-end encryption option - useless for EU
no real desktop app for integration
I don't know - I think Google has really a big problem whats important and what not. I don't see that I or any company will really use it, except when they use hangouts already. I moved any private stuff and especially work related stuff to slack or WhatsApp.
I would have welcomed if they would improve GoogleMail or would have improved hangouts in general for all users instead of making a half baked attempt with this.Michael Klein has used this product for one month.