describy

Describy speaks to your users to help you find PMF

270 followers

Describy speaks to your users to help you find PMF

270 followers

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Survey and form builders

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User research

AI voice conversations to get feedback from your users for your web app.

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Launch tags:User Experience•Customer Communication•Artificial Intelligence

Launch Team / Built With

Tines — The intelligent workflow platform

The intelligent workflow platform

Promoted

Maker

📌

hey everyone 👋, 🎭 I previously launched a web app that failed. 📊 Well, I did have over 10,000 users. But almost none of them would give me any feedback. I remember one of our email campaign had more 'Unsubscribe' emails than anything else. This meant I didn't know what to build next. But I kept building. Mostly, features people wouldn't use. And I didn't even know why. I then realised that getting feedback while in the app was better. But it was mostly limited - you either get quantitative surveys which tell you nothing. Or you can ask open-ended questions and still not quite understand what was happening. However, in the times that I could set up calls with users, people would talk. A lot. I would be able to understand why they were using us. What was happening in their world. One such conversation lead me to create the feature that got us 80% of the users. 💡 This is what describy is about. 🚀 Introducing describy: AI-researchers that have voice conversations with your users. 🗣️ Our AI researcher would run 2 types of interviews: 1. Product-Market Fit 2. Jobs-to-be-Done The describy researcher can work in: - Standalone page - A pop-up in your app - Can phone call your users Our vision is that we will understand from users what their problems are. What's the context. So we no longer have to build in silence. 🎁 I am very much against free trials. But for the Product Hunt community we agreed to give 1 survey with 3 conversations. Hopefully you can use these with some of your users and get some good feedback. Let me know what you think. We are a small team of 2, so we appreciate everyone's opinion and help.

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1yr ago

@ivelin_kozarev This is a good use case of AI for user research for products finding PMF. Congrats on the launch. :)

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1yr ago

Maker

@rohanrecommends thank you Rohan

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1yr ago

Congratulations on your launch @ivelin_kozarev I would love to get some insights from you that how did you come across the idea, what was the motivation?

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1yr ago

Maker

@bilalasif hey bilal! thanks for the congrats 😊 the idea came from my own struggles as a founder. always wanted to chat with users but never had enough time. thought, what if AI could do it for me? motivation was simple: help founders understand their users better without the time suck.

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1yr ago

Voice Harbor 4

Congrats on the launch @ivelin_kozarev ! Glad to see you've bounced back even stronger !

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1yr ago

Maker

@brijs thank you Brij!

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1yr ago

Congrats on the launch, team! @ivelin_kozarev may I ask what your favorite feature is that sets you apart from the competition?

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1yr ago

Maker

@berkebasaraner it will be how natural the conversations are! We have often seen feedback sessions lasting more than 10 minutes! Unthinkable with surveys that you don't pay money for

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1yr ago

What if I want to make a product for a completely different market then my current users are in? How is the voice quality of the bot? Will people not feel weird talking to a bot?

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1yr ago

Maker

@michacassola hi Micha - I encourage you to try it yourself. Conversations sound pretty natural. Once you get into it, you can forget its an AI. Of course, some people are not going to like it. But many people don't like filling survey as well!

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1yr ago

🔌 Plugged in

Getting feedback has two problems: 1. Users don't like to type and fill out surveys. 2. We as a team don't have the resources to regularly go over all small details in the feedback forms. We've been using describy for 2 months now at Saga and I have to say people are much more willing to talk over voice instead of writing an email or filling out a survey. Users would typically record a Loom video and send it over to us but in this case they can leave feedback while in the app and the flow is much much better. Well done @ivelin_kozarev and team!

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1yr ago

Maker

@fstanev thank you so much Filip! Voice is so much more natural over typing. And yeah, analyzing tons of text feedback is a real time-sink. Glad we could streamline things for your team. Cheers!

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1yr ago

Very interesting idea, I've tried it and it really helps! Much better feedback than those survey emails. Keep up the good work!

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1yr ago

Maker

@samuel_ganchev Thank you, Sam!

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1yr ago

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