CX Genie

Hey Product Hunters! 👋 I'm Ethan, founder and CEO of CX Genie and I'm super excited to introduce our AI-driven customer support platform to the Product Hunt community! We're on a mission to help businesses of all sizes deliver outstanding customer experiences, and improve their internal operations. That’s why we built CX Genie -- to give you the tools you need to make every customer interaction meaningful and efficient. 🤖 What is CX Genie? It’s an AI-powered customer platform with solutions that simplify and enhance your customer support operations by allowing you to: - Resolve inquiries instantly with smart automation. - Personalize every interaction to make your customers feel truly valued. - Automate repetitive tasks, giving your team more time to focus on what really matters. - and more! 👥 Who is CX Genie for? Anyone making decisions about customer support -- whether you’re a CEO, founder, department director, or team lead. It’s perfect for busy managers, stressed teams, and businesses that want to enhance their customer service and drive better results. I’m passionate about developing tools that genuinely make a difference for businesses, and I truly believe CX Genie can be that game-changer! 💯💯 🎉 🎉 Special Offer: To celebrate our PH launch, we’re giving the community 3 months FREE on our Pro Plan. It’s the perfect chance to experience CX Genie, and see how it can transform your customer support and operations. The team and I love to hear your thoughts! Your feedback is invaluable to us because it shapes product and roadmap -- it’s how we keep improving and making CX Genie better for you. 🙌 Join our Discord to directly communicate with me and the team. We’re ready to answer your questions and hear your suggestions. 🙋 Can't wait to see what you think!

can I provide the features and content data of my product to users through ai? and have the ability to identify the user's intention and determine the stage of the user's understanding of the product, or question consultation or manual intervention is required.

That AI no-code Chatbot with customer knowledge cut off our workload by 30-50% of agent interaction! CSAT, Team Management, bot response prompting, 3rd party integration of E-comm & Social Media, a huge benefits compiled into 1 platform, thanks CX Genie team!

Legit product - could be used for any online business - helps a lot in automating all aspects of customer support tasks - easy setup (even for non-tech people) Best thing? It's FREE

We’re proud to introduce CX Genie—a chatbot designed specifically for businesses. Unlike ChatGPT, which pulls from all over the internet, CX Genie uses the data you upload, ensuring it only answers based on your specific knowledge. It’s easy to set up—no coding required—and focuses on real business outcomes, whether it’s boosting sales, handling customer service, or managing tasks through integrated tools like Helpdesk, Ticketing, and Livechat. What sets CX Genie apart? It knows when to pause and let a human step in, avoiding awkward interactions. Plus, it’s quick to implement for small businesses and integrates seamlessly with platforms like Facebook, Instagram, and more. We’ve made it powerful yet simple, and we’re excited for you to experience how it can transform your business!

Hey Son, How does CX Genie handle more complex or nuanced customer inquiries? I'm interested in how it balances automation with maintaining a personal touch in customer interactions. Congrats on the launch!

Congrats! Sounds fantastic! CX Genie can handle most basic user issues, and complex problems are escalated for human intervention. However, I'm curious about how CX is able to accurately assess the complexity of issues and ensure the accuracy of its responses? Accuracy is crucial in customer service.