Customer.io
More impact from every message, across every channel.
4.7•26 reviews•753 followers
More impact from every message, across every channel.
4.7•26 reviews•753 followers
Customer.io unifies data, messaging, and AI into one platform so every customer interaction gets smarter over time. Teams use it to build personalized campaigns across email, SMS, push, in-app, and more—using first-party data to reach the right people at the right moment. AI is built in to remove the grunt work and sharpen results, so marketers can focus on strategy. Trusted by 9,000+ brands including Notion, Lovable, Wispr Flow, and Cursor.
This is the 6th launch from Customer.io. View more
Customer.io Summer Release
Launching today
Customer.io's most expansive launch yet brings powerful new ways to engage customers exactly when it matters across expanded triggers, surfaces, and channels. Reach customers with geofencing, Live Notifications, flexible SMS providers, notification inbox, and beyond. Improved WhatsApp management, smarter AI, and more, all from one platform.
Free Options
Launch Team
Customer.io
👋 Hey Product Hunt! It's Jeff from Customer.io
We're excited to be back on Product Hunt for our first launch since 2017.
A lot has changed since then. We've grown to support more than 9,000 brands, crossed $100M ARR, and evolved from an email platform into a complete customer engagement platform.
One thing hasn't changed: helping businesses build meaningful relationships with their customers has always been at the core of what we do.
Over the past year, we've heard the same challenge from customers:
It's not enough to build great customer journeys. You need to show up at exactly the right moment.
That's what inspired this release.
Today, we're launching more than 10 new features that help brands connect with customers wherever they are:
📍 Native Geofencing
📱 Live Notifications (Live Activities for iOS and Live Updates for Android)
💬 Bring your own SMS provider
📥 Notification inbox
🟢 Native WhatsApp template management
🤖 Enhanced AI actions
🌙 Dark mode (finally!)
...plus multiple apps per workspace, omnichannel subscription controls, message frequency caps, tooltips, and more.
These features work together inside the same automations, segments, and data your team already uses, making it easier to engage customers across mobile, web, SMS, in-app, WhatsApp, email, and beyond.
Whether you're notifying someone the moment they enter a store, updating them on their lock screen in real time, or giving them a place to revisit important messages later, Customer.io helps you show up when it matters most.
We'd love to hear from you:
• Which feature are you most excited about?
• What's the biggest challenge you face with customer engagement today?
• If you run a mobile app, what would you build with these new capabilities?
Our team will be here throughout the day answering questions, gathering feedback, and talking about what's next.
Thanks so much for checking us out. It's great to be back, and we can't wait to hear what you think! 🚀
love how they bake AI directly into the campaign builder instead of tacking it on as an afterthought. basically feels like the platform is doing the heavy lifting on segmentation so you can actually focus on the creative side.