Customer.io

Automated messaging for every channel. Powered by your data.

4.6•24 reviews•

128 followers

Automated messaging for every channel. Powered by your data.

4.6•24 reviews•

128 followers

Visit website

Email marketing

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CRM software

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Marketing automation platforms

Customer.io is the automated messaging platform for tech-savvy teams. Design beautiful, responsive emails in Design Studio, then power email, SMS, push, and in-app messaging from one flexible system, connected to your first-party data. Trigger campaigns from real-time events, build complex journeys with precision, and experiment without compromise.

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One layer for memories, skills, and rules across any agent

Promoted

Customer.io Launches

From Churn to Earn Retention tactics using behavioral email, NPS, & Slack bots

Launched on March 27th, 2017

Customer.io Slack Action Send notifications into Slack, based on user activity

Launched on October 26th, 2016

Customer.io Actions Send messages across any channel - from push to postcards

Launched on August 9th, 2016

Customer.io Send email based on what your customers are actually doing

Launched on February 25th, 2014

Customer.io Send email based on what people do (or don't do) in your app

Launched on January 29th, 2014

Do you use Customer.io?

4.6

Based on 24 reviews

Review Customer.io?

Reviews of Customer IO highlight powerful behavioral automations, strong segmentation, and reliable multi-channel messaging. Makers of

Mixpanel

timeOS

, and

AdCreative.ai

praise it for driving targeted outreach, onboarding flows, and personalized campaigns, noting control and flexibility without excess complexity. Users report quick setup, helpful support, and value from the startup program. However, some criticize an occasionally confusing UI, inflexible journeys, and a finicky email editor. Overall, it’s admired for robust, data-driven workflows but may feel heavy for smaller or less technical teams.

+21

Summarized with AI

Pros

behavioral messaging (3)

personalized communication (2)

user engagement (2)

Pros

Cons

Reviews

All Reviews

Most Informative

used

Customer.io

to build Linear Analytics & Reports by Screenful

•3 reviews

We made the switch to Customer.io after trying out Loops and Userlist, and it’s been a great decision. It’s powerful enough to handle all our SaaS communication needs, yet still easy to use. It works smoothly across multiple integrations and makes personalizing content simple. On top of that, the support team is always quick to respond and super helpful.

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20 views1yr ago

used

Customer.io

to build Better Off 2.0

•6 reviews

Our new email campaign provider with a user-friendly interface, clear visual logic for campaign triggers, and lots of customization. The level of flexibility has encouraged us to be more creative and specific with how we reach out to our customers and potential leads.

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19 views9mo ago

used

Customer.io

to build Sagehood

•11 reviews

Customer IO stands out for its powerful automation capabilities and behavioral messaging tools. It allows us to create highly personalized communication workflows, improving engagement and retention effortlessly.

What's great

user engagement (2)behavioral messaging (3)automation capabilities (1)personalized communication (2)

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10 views1yr ago