Reviewers mostly praise ElevenLabs for voices that sound unusually natural and expressive, with a large voice library, strong voice cloning, fast processing, and easy API or workflow integration for podcasts, videos, stories, and agent-style apps. Several users say it beats tools like Polly, Google Cloud TTS, and PlayHT on realism. The main complaints are consistency: long passages, repeated sessions, numbers, abbreviations, pronunciations, and some non-English output can drift or sound worse. A few also mention weak accent control, account issues, and one sharply negative complaint about confusing credit usage and unresponsive support.