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Gustaf Alströmer

Carry - Executive assistant for travel on Slack

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Carry is an executive assistant for travel over Slack. The service plans, books, and expenses trips so that you can focus on what you're good at. You get the points and Carry remembers your preferences. https://carry.travel/

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Gustaf Alströmer
Carry takes all of the work of booking travel out of your hands--all you have to do is message them where you need to be and they’ll take care of the rest. Having an on-demand personal assistant for travel is a gamechanger for both individuals and teams who fly a lot. I travel often and having Carry would’ve saved me 30+ hours in booking time over the past year. We have this installed in YC’s internal Slack and we’re super excited to start using them.
Chris Messina
@gustaf looks like this offered as a benefit to employees as well a self-service tool that employees seek and use/install on their own. Was this previously offered only for teams? If so, what motivated Carry to launch a self-service tool for only Slack (i.e. why not in other personal messaging channels)?
Kashish Gupta
@chrismessina You're exactly right! The majority of our customers in the past have been companies that use us to manage their travel for all employees. We wanted to open it up to individuals who might find it useful for work travel, and it's now available on Slack, SMS, and email! We focus on Slack because we've found that our users on Slack get the most value out of Carry, but some users prefer to talk to Carry on SMS instead! What platform would you like to see us on? :)
Lucida Ng
Why should I use this instead of my family's travel agent?
Tejas Manohar
@lucida_ng Hi Lucida! I'm one of the founders of Carry. Few reasons 1) Traditional travel agencies (for individuals) are often not very transparent, as they primarily serve a market that is not used to searching for rates online (i.e. elderly population, less computer-savvy folks). Whenever you book with Carry, we show you both the online rate and what we'll charge you, which is always lower or equal to the lowest online rate. It's also not easy to be transparent-- no data source for travel agents (or consumers even) provide all the rates so we had to build our own and still manually check public sites when needed. 2) Traditional travel agencies (at least in USA) primarily communicate with their clients over phone calls. We use chat, which is asynchronous and allows you to leave the boring work to us like you would with an assistant without waiting on the line. 3) Traditional travel agencies are not tech-forward or personal. Unless it's a friend who knows you booking your flights, they don't remember you and don't know what you like. We believe a mix of humans and computers are necessary for personalization and that neither alone will suffice, and Carry is totally built around this. We remember your past bookings, preferences, and learn over time so you never have to repeat yourself.
Will Yoo
Looks like this could have been very helpful planning trips among groups of friends this past year, might have saved me at immigration as well. Looks far smarter than the travel sites I have been booking on. Better to have a smart assistant for the headache which is travel.
Tejas Manohar
@will_yoo Thanks, Will! We do group travel, though there's a long way to go. No product has really cracked this yet, but it's on our minds. Email me at [my first name] [at] carry [dot] travel to try our group experience for your next trip.
Tejas Manohar
Hi ProductHunt! We've been impressed with the response here. Y'all must love travel. If you use Slack at work and want to get started using Carry, we've created a temporary link while we're on the front page to go ahead and install Carry. Here's the flow: - Go to https://carry.travel/phpromo - Select your team's workspace in the top right - For "Post to", select "Slackbot" or anything (this step is annoying, sorry-- we'll fix) - Click "Install" (You may have to ask an administrator depending on your settings) - Send a _direct message_ to @Carry on Slack saying anything If your team uses another platform or wants to get in touch, schedule a demo (under the request access button, https://carry.travel/) or email tejas [at] carry [dot] travel, and we'll be in touch.
Jack Smith
@carry @tejasmanohar fyi the link is dead
Muralidharan Venkatasubramanian
I used Carry to book an international trip and it was great! They're very responsive and pay attention to the details.
Krish Ramineni

Not having to manually hunt for the best rates is a huge time saver especially for last minute business flights

Pros:

Not all of us have office managers or business admins to help us with travel logistics. Carry fills that gap with a seamless experience

Cons:

Would love to get access on more channels so I can use it more

Shiva
My friends and I used Carry to handle accommodation during our spring break travels (while in college) and I say with confidence that we got the best deals without having to put in any effort thanks to Carry!
Matt
Cool product! What parts of the processes are automated? How will you avoid the traps Fin fell into back when it was an EA-as-a-service?
Tejas Manohar
@greenleaf Great question and glad you liked the product. Fin and other assistants-as-a-service weren't very focused and handled a wide variety of tasks. This made them hard to scale both from a cost perspective (which ultimately led to Fin's pivot) and also quality-- it's hard to make the service personal at scale when people can ask anything and all the requests are different. Carry, however, is completely focused on travel, and while we do more than booking (cancellations, support, changes, group travel, etc.) and may expand further down the road, we plan to stay within the travel domain, as that alone is a massive opportunity (there's trillions of dollars of business travel per year).
anamitra banerji
Really psyched to see Carry out in the wild!
Kristin Li
I had the pleasure of using Carry to book an international trip for me and my friends. Carry helped us get the cheapest flights for our schedules and even handled our convoluted hotel booking requests, so we were able to truly relax and enjoy ourselves!
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