Anyone using a WhatsApp Chatbot for their business? Results?

I’ve been researching WhatsApp chatbots for business and tested a few tools. The potential seems huge:

• 24/7 customer support without hiring

• Automated lead capture from chats

• Payments directly in WhatsApp

But I’m curious:

1. For those using one:

• Which platform worked best?

• Did you see measurable ROI (e.g., faster replies, more sales)?

• Biggest challenges?

1. For skeptics:

• What’s holding you back? (Cost? Setup complexity? )