Andrew Brackin

Visor - Tax experts for all of your crypto needs 💰

Visor is an online tax filing and advisory solution that removes the hassle and complexity from doing your taxes. Our experienced team will help you file your return and advise year-round for a flat fee.

Add a comment

Replies

Best
Steve Hershman

I paid but can't get a real answer to any question or for them to file my taxes. What is this?!

Pros:

nothing

Cons:

they need more CPAs; the do nothing after being unable to file my taxes on time, they are asking me to fill out the extension the form.

Ryan Fanelli

They explicitly confirmed that they filed an extension for me when they didn't. Hire a tax professional that doesn't lie.

Pros:

None

Cons:

Terrible communication

Geoffrey Tisserand

They never submitted my payment for my tax and now I will be charged about $3,000 in late payment fees because of that mistake. I had to go and call the IRS myself to manually submit my payment. Since then they are dismissing all my messages and will probably decline liability... Very disappointed. I wanted this startup to work and disrupt the industry and was early adopter but they did a very poor job that ended up costing me a lot of money... I should have continued with HR Block... Will never use again

Pros:

Buggy but simple flow and document upload.

Cons:

They never submitted my tax payment which incurred late payment fees.

Khaled Aly
Does this also cover SMEs?
Andrew Brackin
@khaledealy We don't plan to work with companies at this time. We do work with contractors and freelancers though! (Like freelance graphic designers or 1099 contractors/uber drivers).
Victor Sánchez

They ask for more money when the signup offer was clear about including everything.

Pros:

Idea

Cons:

Errors in the app and bad customer service.

Poca Dots

I paid to have my taxes done in October (they ran promo), uploaded all my documents in February. Taxes are due today and Visor has neither filed my taxes nor filed for an extension. They manufactured lies each week. They kept telling lies about the status of my taxes until Friday, April 12th and today (tax due date) they have not bothered to respond to my messages. Yeah, I got scammed big time! Thankfully, I filed for an extension myself today. I see a class action suit in their future

Pros:

They are good scam artists :)

Cons:

Thieves. Liars. Useless. Incompetent are appropriate adjectives for Visor

Erik Weber

After having my tax documents for several months, they did not complete my return in time. They filed a Federal extension with 6 hours remaining on Tax Day. Then two days later I discovered they had not filed a State tax extension. Their response? "Sorry for the oversight"

Pros:

None

Cons:

They don't deliver the service, and customer service ghosts you. Avoid if you actually want your taxes filed on time.

Ryan Cooke

Similar to other reviewers, Visor did not complete my filing on time and customer service cannot tell me when it will be done. I had to reach out to the reps multiple times to get any answers on the status of my filing. I would avoid using this service at all.

Pros:

None

Cons:

Never completed filing

doubleu1017

They are extremely slow to respond - almost impossible to get a hold of. They did my taxes incorrectly twice, and I was stuck trying to make sense of it.

Pros:

Absolutely none

Cons:

They cannot be improved.

Aaron Myers
Are you in all 50 states?
Andrew Brackin
@amyers Yes, absolutely. Our team includes highly experienced CPAs/EAs with experience in any US state and we are able to e-file in any US state. We have clients from across the world (filing in the US).