Visor is an online tax filing and advisory solution that removes the hassle and complexity from doing your taxes. Our experienced team will help you file your return and advise year-round for a flat fee.
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Best
I paid but can't get a real answer to any question or for them to file my taxes. What is this?!
Pros:
nothing
Cons:
they need more CPAs; the do nothing after being unable to file my taxes on time, they are asking me to fill out the extension the form.
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They explicitly confirmed that they filed an extension for me when they didn't. Hire a tax professional that doesn't lie.
They never submitted my payment for my tax and now I will be charged about $3,000 in late payment fees because of that mistake. I had to go and call the IRS myself to manually submit my payment. Since then they are dismissing all my messages and will probably decline liability... Very disappointed. I wanted this startup to work and disrupt the industry and was early adopter but they did a very poor job that ended up costing me a lot of money... I should have continued with HR Block... Will never use again
Pros:
Buggy but simple flow and document upload.
Cons:
They never submitted my tax payment which incurred late payment fees.
@khaledealy We don't plan to work with companies at this time. We do work with contractors and freelancers though! (Like freelance graphic designers or 1099 contractors/uber drivers).
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They ask for more money when the signup offer was clear about including everything.
Pros:
Idea
Cons:
Errors in the app and bad customer service.
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I paid to have my taxes done in October (they ran promo), uploaded all my documents in February. Taxes are due today and Visor has neither filed my taxes nor filed for an extension. They manufactured lies each week. They kept telling lies about the status of my taxes until Friday, April 12th and today (tax due date) they have not bothered to respond to my messages. Yeah, I got scammed big time! Thankfully, I filed for an extension myself today. I see a class action suit in their future
Pros:
They are good scam artists :)
Cons:
Thieves. Liars. Useless. Incompetent are appropriate adjectives for Visor
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After having my tax documents for several months, they did not complete my return in time. They filed a Federal extension with 6 hours remaining on Tax Day. Then two days later I discovered they had not filed a State tax extension. Their response? "Sorry for the oversight"
Pros:
None
Cons:
They don't deliver the service, and customer service ghosts you. Avoid if you actually want your taxes filed on time.
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Similar to other reviewers, Visor did not complete my filing on time and customer service cannot tell me when it will be done. I had to reach out to the reps multiple times to get any answers on the status of my filing. I would avoid using this service at all.
Pros:
None
Cons:
Never completed filing
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They are extremely slow to respond - almost impossible to get a hold of. They did my taxes incorrectly twice, and I was stuck trying to make sense of it.
@amyers Yes, absolutely. Our team includes highly experienced CPAs/EAs with experience in any US state and we are able to e-file in any US state. We have clients from across the world (filing in the US).
Replies
I paid but can't get a real answer to any question or for them to file my taxes. What is this?!
Pros:nothing
Cons:they need more CPAs; the do nothing after being unable to file my taxes on time, they are asking me to fill out the extension the form.
They explicitly confirmed that they filed an extension for me when they didn't. Hire a tax professional that doesn't lie.
Pros:None
Cons:Terrible communication
Reffo
They never submitted my payment for my tax and now I will be charged about $3,000 in late payment fees because of that mistake. I had to go and call the IRS myself to manually submit my payment. Since then they are dismissing all my messages and will probably decline liability... Very disappointed. I wanted this startup to work and disrupt the industry and was early adopter but they did a very poor job that ended up costing me a lot of money... I should have continued with HR Block... Will never use again
Pros:Buggy but simple flow and document upload.
Cons:They never submitted my tax payment which incurred late payment fees.
Bleepmic
Visor
They ask for more money when the signup offer was clear about including everything.
Pros:Idea
Cons:Errors in the app and bad customer service.
I paid to have my taxes done in October (they ran promo), uploaded all my documents in February. Taxes are due today and Visor has neither filed my taxes nor filed for an extension. They manufactured lies each week. They kept telling lies about the status of my taxes until Friday, April 12th and today (tax due date) they have not bothered to respond to my messages. Yeah, I got scammed big time! Thankfully, I filed for an extension myself today. I see a class action suit in their future
Pros:They are good scam artists :)
Cons:Thieves. Liars. Useless. Incompetent are appropriate adjectives for Visor
After having my tax documents for several months, they did not complete my return in time. They filed a Federal extension with 6 hours remaining on Tax Day. Then two days later I discovered they had not filed a State tax extension. Their response? "Sorry for the oversight"
Pros:None
Cons:They don't deliver the service, and customer service ghosts you. Avoid if you actually want your taxes filed on time.
Similar to other reviewers, Visor did not complete my filing on time and customer service cannot tell me when it will be done. I had to reach out to the reps multiple times to get any answers on the status of my filing. I would avoid using this service at all.
Pros:None
Cons:Never completed filing
They are extremely slow to respond - almost impossible to get a hold of. They did my taxes incorrectly twice, and I was stuck trying to make sense of it.
Pros:Absolutely none
Cons:They cannot be improved.
Visor