Why guess when you can know?
A voice agent that makes up answers is worse than no agent at all. Callers ask about prices, policies and product details, and a wrong answer costs trust.
With Knowledge Base, you can upload your files, paste text, or point it to your website. During a call, the agent looks up the answer in your material and uses it.
Works with long, multi-page documents.
Add or update content without rewriting the agent.
You can switch it off for agents that do not need lookups.
A short pause can happen while it looks something up. The answer is worth the wait.
What is the one document you would upload first?
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