Usersnap
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Usersnap - Get actionable customer feedback to grow

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Usersnap is a customer feedback software to increase feedback from your users, as well as centralize issues and requests. Ship better product features with insights from user screen recordings and satisfaction mini-surveys. Get started within 20 minutes 🚀

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Looks super easy to use! Congrats on the launch guys :D (users feedback is so much important, keep doing!)
Maker
user feedback is clutch! thanks a ton for your support. we look forward to providing the best product possible for collecting feedback!
Maker
Thank you, Benoit, appreciate it!
Congrats on your product, excited to see you grow!
Maker
Hi Daniela. Thanks a lot. Feedback is the way to grow for us. Whenever you want to share some feedback with us, we are here for you. If you want to gather feedback from your customer, then our #1 customer feedback software is here for you ... 🤩
Maker
thank you for your trust!
Loved your pricing and it seems you are much better than your alternatives! Great launch, thank you
Maker
Thanks, Arda. These are kind words. Thanks for your support.
Maker
absolutely. especially the ability to tailor self-service packages with a few simple clicks. that is something we haven't found too often among alternatives at this point (perhaps I'm biased though ;))
Maker
Thank you Arda! wait until you see our UI, you will love it 😍
Getting honest user feedback is difficult. This product looks interesting, will give it a try probably. Congrats on the launch! 👏
Maker
getting feedback is sometimes hard, but anticipating it can bring you and your product so much further down the road. I remember the hours spent in my early roles on features that no one asked for or which did not fullfil a need or ease a pain. Better to start with feedback and go from there :).
Maker
when in doubt, ask the customers :) let them leave the breadcrumbs for the next possible product decision
Hello 👋🏽 - Can we custom the feedback button with one icon who match with our icons design? - Do you have any screenshots for Asana or a tutorial, doc somewhere? I saw something on your blog but not so much info to how it's working, how that make the tasks, tags, etc... Do with the basic subscription for Asana we can have all the power of you app or we have to have an Asana premium subscription too? - Do it's working in a PWA? If yes, can we custom the form from our ends? Like we know already the email of the users we don't need to request it again in the form... - I test your app right now and i saw in your description that we can make video, but in this page on report a bug we can only upload a video and not directly create one, do its possible to directly record the screen or the users need to know how to record a screen and make all the steps to save it to send to us? Personally i know how to do but many of my users don't. - “ Try our browser extension “ ... why you don't love us ( Safari users ) 😭
Maker
Hi Oli, thanks a lot for trying out Usersnap right away. - customization of the widget, form and button is possible. I'm not sure about the icon what you want to customize. - Here's the tutorial on how to integrate Asana with Usersnap - I'm not sure what kind of subscription of Asana, you need for the integration (but I will figure it out) - Regarding PWA - if you are not providing it offline, it's possible to integrate Usersnap - you can create screen sharing videos AND upload videos (attachments) - both is possible - Safari extension - no comment at this point ;) for all further questions, let's have a chat - here's my email
Maker
klaus didn't – but i will comment on the browser extension – mostly since i'm a safari user myself ;) since safari also started using the quasi-standard web extensions api, a safari extension is probably closer than it ever was. we'll investigate if this would be feasible!
Hey guys! I'm a happy Usersnap client. The tool has been great, pricing is fair and it just works.
Maker
A special thank you to your kind words. We are also happy to have you as a customer. Thanks Paulo. I hope you like the way how Usersnap evolved recently.
Maker
Hi , I hope you're enjoying the custom translations feature! Which you can use for Brazilian Portuguese and customize the text on widget and forms. If you have any feedback on that, let us know!
Maker
so excited to hear that. If you need any additional guidance, let us know :)
Great product with easy installation. Will probably give it a try.
Maker
Hi Sara, thanks a lot for your comment. Yes, I think it's important to make a product a tool that you can use right away without long setup-processes. Copy the widget code into your website or application and ready you are to listen to the voice of your customers....
Maker
perfect! let me know if we can help with anything!
Thanks for the product! Congrats!
Maker
Thanks for your comment and vote. :)
This looks great. Well done and congrats on the launch!
Maker
Thanks a lot. Whenever you have a question, I'm here for you.
Maker
thank you! In case you need feedback, try Usersnap.
Awesome product - user feedback is so important, and this makes giving and receiving it so much easier. Congrats on the launch!
Maker
Hi Harry, thanks a lot. You said it in an efficient way: user feedback is so important!
Maker
Glad you enjoy the UI 🙌
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