Userlist
Email automation for sophisticated product marketers
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Charlie Irish

Userlist - Customer messaging for your SaaS product

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Userlist is a customer messaging tool that helps you onboard and engage your SaaS users after they sign up for your product. It’s much more efficient than building an in-house solution, and way less complex than Intercom and other enterprise tools.

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Wouter van Lent
Have been following along since your inception folks. Exciting to see you finally launch it. It looks like a solid 1.0! Congratulations and all the best, see you next MC!
Jane Portman
Maker
@woutervanlent Thank you Wouter for following our journey and for all the nice words 🙌
Nathan Powell
Congrats guys. I'm sure you'll do great. Can't wait to see your progress!
Jane Portman
Maker
@nathansendero Thank you so much Nathan 💛
Franz Sauerstein
Worked with Beneditk in the past, met Claire and Jane as well as their projects. If their quality of work is any indicator, then this will be awesome.
Claire Suellentrop
Maker
@franzsauerstein1 Thanks for the kind words, Franz!
Jane Portman
Maker
@franzsauerstein1 Thank you for the kindest words Franz 🤗
Liam Sarsfield
Congratulations guys. Fantastic project and really enjoyed seeing it come together.
Jane Portman
Maker
@liamsarsfield Thank you once again Liam 💛
Fred Rivett
I love what Jane, Claire and Benedikt have built here, and I'm jealous of the kickass team they form. I've been following their journey' for a while now and though I've not yet had an app that needed user messaging just yet, I'm sure when I will I'll be turning to Userlist! Congrats on the launch folks 🚀
Benedikt Deicke
Maker
@fredrivett Thanks so much for the nice comment. 💛 We'd love to have you on board eventually :)
Jane Portman
Maker
@fredrivett Thank you Fred, we can't wait to have a use case with you 😉
Len Markidan
Huge congrats on the launch, team! I've been eagerly following the journey, and I'm excited that this is finally out in the world.
Jane Portman
Maker
@lenmarkidan Thank you so much for following our journey Len 💛
Åke Brattberg 🇸🇪🔔
👏👏👏
Claire Suellentrop
Maker
@akebrattberg Thanks for the support!
Jane Portman
Maker
@akebrattberg Yay, thank you Åke 🙌
Beatrice Leung
This looks really interesting! How should we think of this in comparison to tools like freshdesk for support and Zoho CRM or email services?
Jane Portman
Maker
@b_wleung Thank you Beatrice! It doesn't include chat (nor planning on it), and also doesn't include pre-signup leads. All of this allows for a truly clean, straightforward user experience focused on someone who runs a SaaS.
Celeste Grupman
Product looks great. I will consider switching from Intercom when you all add in-app popups for Desktop. Any plans to do this?
Benedikt Deicke
Maker
@celeste_grupman Yes, that's the next major feature on our roadmap. No chat, though. Just one way in-app messages.
Celeste Grupman
@benediktdeicke That is exactly what we are looking for. I agree chat isn't right for all businesses.
Celeste Grupman
@benediktdeicke We will need a plan for up to 200,000 users. What will the pricing be for that?
Benedikt Deicke
Maker
@celeste_grupman I'd be happy to discuss high-volume pricing with you. Would you mind sending a short email to support@userlist.io so we can pick up the discussion there? Thanks!
Usama Khalid
Amazing product! very simple and easy to use.
Jane Portman
Maker
@usama_khalid Thank you so much Usama 🙌
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