Userback - Elevating user feedback: simpler, sleeker, intuitive

Hey Product Hunt community! 👋 My name is Jonathan Tobin and I am one of the Userback founders. I am super excited to be here and share the launch of Userback’s Redesigned UI 🎉 As seasoned professionals in the SaaS industry, we understand the constant challenges faced by both users and product teams when it comes to collecting and managing user feedback. Let me tell you a backstory … 💭 I have worked for around 16 years across customer-facing teams, product management, and development. I have seen users often struggle to articulate their issues, leading to endless back and forth between engineers, support, and product managers. Additionally, feedback tends to get siloed within teams, making it even harder to gather a centralized view of the customer's voice. My team and I decided to come up with a way to avoid this trap 🙅 Userback aims to bridge these gaps seamlessly by providing users with an easy way to give feedback and report issues, all while enriching their submissions with valuable context, such as annotated screenshots, video screen recordings, and session replays. But that's not all! We have been diligently working over the past few months to enhance Userback even further, and today, we are incredibly excited to unveil our new UI, packed with a plethora of benefits to amplify your user feedback management experience: 🏆 Enhanced user feedback management 🖥️ Improved search filters to help you find feedback faster 🚀 Cleaner Homepage layout and design 💻 New and improved widget editor with even more flexibility 🔘 You can now manually add feedback from every page ↩️ Easily switch between workspaces 🔒 Improved Team-only comments for better privacy ⚡ Bulk actioning feedback is even easier 🌐 Share feedback more easily with your team We couldn't be more excited to bring you these amazing updates to Userback. Your feedback and support have been invaluable in shaping our product, and we're committed to empowering you with the best user feedback management solution on the market. We are running a flat 20% off all subscription plans, get your discount here: https://www.userback.io/?c=ph20off Visit www.userback.io and sign up for a free trial to give Userback a spin.

@jtobin congrats on the launch, love the new design!

Congratulations on the launch! The improvements you've made with a revamped UI and new features are truly commendable.

This looks awesome. Love that the tools for collecting user feedback have some so far in recent years, now it feels like there's no reason not to have a permanent link where users can help contribute directly to the product roadmap. The Userback UI looks really slick, nice work @jtobin

Congratulations on the launch! 🎉 The revamped UI and new features are impressive. 👏 Keep up the great work! 🚀

we’re using it to get feedback from our users on our custom CRM for a real estate company. highly recommended

The new design is definitely faster to navigate, it's going to make feedback management even easier!

I always love another option for user feedback - looks really nice! Thanks guys!

Congratulations on the launch!. Using the userback from their initial launch. Incremental improvements in the functionality and UI changes are awesome. Helps the website to collect more feedback using this tool.

Congratulations on the launch! 👏