Twist
Tame chaotic teamwork with Twist
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Amir Salihefendic

Twist 1.0 - More productive messaging for teams

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Todoist
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Twist is the communication tool for teams that need to protect their time to create. It's designed to be more focused with structured channels and threads. There’s more to work than keeping up with group chat all day.

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Amir Salihefendic
Todoist
Maker
Hi, Hunters! I am the Founder & CEO of Doist, and I am here to answer any questions. You may know us as the makers of Todoist, but today we are unveiling Twist, a communication app for teams who believe there’s more to work than keeping up with group chat and chaotic email threads. Our team has over the last three years worked hard on this, and we are extremely excited to share it with you. We are looking forward to your feedback and please give Twist a try. If you want to know the philosophy behind Twist and why we are betting against real-time team messaging, check out my post: https://blog.doist.com/why-were-... Lots of love from Barcelona (and 23 other places -- we are a remote first team!) 💙 🌎 🌍 🌏
Hugo Fauquenoi
Todoist
Maker
@amix3k hugs to you Amir from Porto 🙌
Chad Hall
Random Badassery - 6: Marcel Proust to Casey Neistat
@amix3k Beautiful app. I'm just curious about a few things. 1. You guys have been using this internally for a few years. How do you and your team decide whether a comment is better added to Twist or to Todoist. Currently the overlap is a bit confusing for me. I'm sure I'm missing something. 2) Why the choice to make threads into task in Todoist but no way to easily make individual comments into tasks in todoist?
Hugo Fauquenoi
Todoist
Maker
Joshua Bretag
@hfauq Think a few screenshots and examples would be helpful here. What would be really cool is press a link on the welcome (for team creators) That automatically puts the welcome process into Twist for your team ;)
Arkin Dharawat
@amix3k Hey, As a part of a remote team your apps seems to solve all my troubles. I am guessing this is sort of an alternative to Slack?
Griveau Adrien
Linear
Congrats for the lunch, looks very good!
Hugo Fauquenoi
Todoist
Maker
@griveau Oh god, forgot about lunch 🍝 Thanks so much Adrien. Stoked that you like it!
Matti Heubner
Congrats on the launch! Already participated in the beta and loved it! Also great to see that you are open for integrations - can you share anything about upcoming ones?
Amir Salihefendic
Todoist
Maker
@mattiheubner Thanks for beta testing! 😊 We are just about to launch an official integration with Zapier! Which lets you integrate Twist with hundreds of other apps. Check out https://zapier.com/zapbook/twist/ And we do have some internal integrations already built, e.g. with Todoist and Github. Check out https://twistapp.com/integrations We also have an open API https://api.twistapp.com -- which means that others can quickly build stuff on top of Twist. So integrations is something we are super passionated about 👍
Alexandre Mouriec
Congratulations on the launch Doist Team ! 👏 The Doist Team is a fantastic team that is really inspiring because they have a clear vision of what they want to do with their company and products --> "It’s focusing on building a company that can outlast you and creating something of true value. " @ami3k I am using Todoist and it's one of the best products I use on a daily basis. Personally, outside of the product itself, I am looking for other things when I choose a product. For example, company values, resources to use the product in the best way possible, the people in the team, and other important criteria... For the team, The Todoist team is a great example of a team full of people which are nice, accessible and talented (And some are 🇫🇷 🙌 @hfauq @lucileforoni ) I didn't try Twist yet and I hope I will be able to try it in the future :) Slack is definitely not perfect and the importance of Deep Work in Twist is something I appreciate. @ami3k I have a question, one of the big focus of Twist is productivity so it's focused on work. But what do you use as a watercooler, for casual chats, like "how everyone is doing",...? As a remote team, did you find another way to do it?
Omar D. Samuels
Twist
Maker
@mrcalexandre @ami3k @hfauq @lucileforoni >what do you use as a watercooler, for casual chats, like "how everyone is doing",...? As a remote team, did you find another way to do it? Absolutely. We actually have a Channel called "Doist Lounge" for more async catching up and communication like what you mentioned as well as other announcements such as Out Of Office notices (where we often get to learn a lot about other cultures and their holidays as well). We also do have a chat that interestingly enough was called the Water Cooler at one point... but now it goes by "Generalist" (yeh, I know 🤣 ). The Generalist chat is more of a freestyle long-running general (anything) topic that keeps the camaraderie running all day every day.
Alexandre Mouriec
@ami3k @hfauq @lucileforoni @odsamuels Hi, thanks for your answer Omar. It's really interesting that you switched from a sync chat to an async chat. you can be in full "deep work" mode.
Hugo Fauquenoi
Todoist
Maker
@ami3k @lucileforoni @mrcalexandre Alex, you're the man! Thanks for your support and kind words. Great future ahead of you :)
Joe Kaz
Hey, so we just invited a few of our team to have a play and within 30 mins one of the threads had descended into one line chit-chat responses concerning booking meeting rooms and associated costs. This kind of worried me because ultimately you have the same problem as Slack - too much unnecessary info filling up threads/channels. Why is it you think Twist can change this behaviour? If I had used Slack I could have jumped into a thread to discus the detail of the bigger question without clogging the main channel up, whereas I was unable to do this on Twist. It appears that the only real difference is that you define and display threads within channels in a more distinct format than slack, but if slack were to make their /topic command a bit more meaty in this respect would it not make twist irrelevant? I was initially excited but seeing how my team defaulted to human nature (everyone loves to chat) has put a downer on whether this product really is the answer we are all looking for. Thoughts?
Hugo Fauquenoi
Todoist
Maker
@joe_kaz There's an adjustment period. We have a bunch of helpful articles on our Help Center at help.twistapp.com. For example, When to use threads vs messages? https://twist.zendesk.com/hc/en-... It will take a change in behavior to move from something that promotes one-line-at-a-time thinking to more thoughtful write-ups in threads. Education is challenging, but the reward is 10x.
Joe Kaz
@hfauq Thanks for the response. I suppose what I don't quite 'get' is that if you were to undertake the same education for a team of slack users (basically only add meaningful content not chit chat) then that leaves you guys with one USP. That is the ability to have defined threads within channels? Sorry if I am being critical but I am just trying to get to the value proposition. I thought it would be that the inherent structure of twist inherently lent itself to more normal conversation but this doesn't appear the case.
Aleksandra
Product Hunt
Congratulations on the launch! I participated in beta testing, and I REALLY love the product. Excited about the integration with Todoist 😎 The main thing that made a difference for me was how Twist is designed for helping teams improve communication and productivity as a result. Random and ongoing chatting is a real problem that ruins productivity (for me personally). Raising awareness about it, educating teams, and helping them improve their teamwork is what I see the Doist team is doing. Would love to see more tips and advice around mindful teamwork on the Twist blog in the future :) Good luck!
Amir Salihefendic
Todoist
Maker
@aleks_muse Thanks for being part of our beta testing team, Aleksandra! And we will blog a lot about how to make work deep and meaningful.
Hugo Fauquenoi
Todoist
Maker
@aleks_muse Thanks, Aleksandra! It's been amazing to hear your thoughtful and constructive feedback during the whole beta phase. 💙
Francesco D'Alessio
Tool Finder - Find Productivity Tools
Congrats on the launch guys!
Hugo Fauquenoi
Todoist
Maker
@francescod_ales Thanks so much, Francesco! Let's see where this marathon leads us 🏃
Salva Ferrando
Looks really dope, I love the idea of the threads. Good luck!
Hugo Fauquenoi
Todoist
Maker
@salvafc Thank you, Sir!
Misa Chien
Great work Amir!
Amir Salihefendic
Todoist
Maker
@misa_chien Thanks Misa! But it isn't only me. There's an amazing team behind this 💙
Hugo Fauquenoi
Todoist
Maker
@misa_chien @amix3k *blushing*
Jonathan L.
I’ve been on the beta for a few weeks and I’m loving it so far. This is my favorite answer to the real problems of group chat (that Doist, Basecamp and many others have pointed out really well: https://m.signalvnoise.com/is-gr...). Asynchronous FTW!
Hugo Fauquenoi
Todoist
Maker
@jodiroga Thanks so much for the thoughtful UX feedback, Jonathan! It's been really helpful
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