Transapien - AI voice assistant for calls your team can’t take

Hey Product Hunt 👋 A lot of businesses still depend on phone calls, but the people answering those calls are usually doing something else at the same time. A receptionist may already be helping someone. A salesperson may be in a meeting. A technician may be working on-site. Or the business may simply be closed for the day. Transapien is built for those calls. When your team can’t answer, it can: • speak naturally with the caller • answer routine questions using information about your business • understand and capture what the caller needs • help with appointments, bookings, service requests and other routine next steps • hand the conversation back to your team with context when a person is needed Some of the situations we’re exploring include: 🏥 Clinics - appointments and routine enquiries 🏠 Real estate - property enquiries and site visits 🎓 Education - admissions and counselling enquiries 🚗 Automotive - service bookings 🏨 Hospitality - reservations and guest enquiries 🔧 Home services - service requests and scheduling 💼 Professional services - initial enquiries and consultations The idea isn’t to replace every human conversation. It’s to give a business another way to handle calls when the existing team cannot take them. I originally explored Transapien as a much broader AI customer-support product. Over time, the question worth testing became much simpler, What happens today when someone calls your business and nobody can answer? So we’re starting narrowly: One number. One use case. One pilot. I’d really value feedback from people who work with businesses that still depend on phone calls: Which calls would you comfortably let an AI assistant handle, and which ones should always stay with a person? Thanks for checking out Transapien