Support OS by Threado AI - 100+ hours of support insights & curated resources for free

Thanks, Kevin for hunting us! Hello, Product Hunt community! 👋 Excited to introduce Support OS to you! The problem: Scaling quality customer support is hard and often expensive. - As a company scales, the knowledge base becomes vast, unorganized and hard to access - Training and managing the performance of the growing support team becomes a challenge - Significant time and resources are spent on resolving repeat queries Traditional support is not going to cut it anymore in the age of AI. But all exceptional support teams have one thing in common - their ability to adapt and innovate. With the growing use of AI in support teams, what is the best way of scaling faster than others? What advice do experts have for this? The solution: Support OS is the product of extensive research and hours of talking to support leaders. Unlock the secrets of scaling support teams faster with changing times. Stay updated with the knowledge, strategies, metrics and even tools! We distilled all of this into one comprehensive resource. We thank all our contributors for helping us build Support OS. Let us know what you think about it! 🙂

Thanks for sharing those insights! And a creative way to gather some e-mails ;)

This is amazing! Congratulations on the launch @prao25 and team! Super helpful to scale support teams of all sizes!

Support is key for a startup, so this can be great!

Awesome product! Can't wait to use this for our customer support team 🙌

Congratulations on the product launch! Could you please confirm if I understand correctly that you are closing the first line of support entirely with the help of AI in the product? Or is it only certain tasks? If it's only a part, which ones?

Looks amazing :)

Love it! This product is like a superhero sidekick for your support team! With Support OS by Threado AI, you'll have all the insights and resources you need to tackle customer issues like a boss. Plus, it's free! Your support team will be unstoppable! 💪😄

Great project, the best, it recommended.

Great job, Pramod! 👏 Support OS sounds like a game changer for scaling customer support. It's amazing how you've distilled all the knowledge into one resource. Congrats!