SOP Prompter is an designed for technical support and customer service teams. It listens to live conversations, transcribes them in real time, and suggests context-aware replies based on your company's SOPs, documentation, and knowledge base. Unlike generic AI assistants, SOP Prompter is built specifically for support workflows. Teams can upload troubleshooting guides, manuals, FAQs, and internal documentation so agents receive accurate, company-specific guidance during live chats and calls.