Slacking Pigeons
Chat in real time with your users directly from Slack
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Mathieu Dutour

Slacking Pigeons - Chat in real time with your users directly from Slack

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Mathieu Dutour
Maker
Hello there! I built Slacking Pigeons because I needed a lightweight solution to talk directly to users coming on kactus (https://www.producthunt.com/post...). There are other solutions out there but none that satisfied my needs. Every time a user uses the widget (3 lines to add to your website), it creates a new thread on a specific channel on Slack. To answer, just reply to the thread! It helps keep things clean in the one place we already all use. It is open source and I have a bunch of ideas in the roadmap: https://github.com/mathieudutour.... I'd love to hear your feedback and I'm here to answer your questions! Cheers Mathieu PS: Why "slacking pigeons" you would ask? Because it's like "homing pigeons" but for slack :D
Kevin Chiu
Nice. Do other tools like Intercom or Drift not have the ability to respond via Slack?
Mathieu Dutour
Maker
@kvn_chiu No they don't, you need to use their website. They have a lot more (too many?) features which require a custom UI.
Paraj Mathur
I have been using Small Chat - how would you say this is different?
Mathieu Dutour
Maker
@paraj_mathur I haven't properly try Small Chat but from what I'm seeing, I'd say that Slacking pigeons give you a lot more control over the widget: you can open it programmatically, send an automatic message when the user does something, etc. And it's open source so you can fork it and tweak every single detail!
COOL GIRL
cool!
Engin Saklı
Nice solution. Congratulations!
Ktryn Dchrs
A must…!
Arnaud AUBRY
It's a great idea, I wanted to work on something similar a few weeks ago, I am glad you made it :) Having the hability to link a customer or any relevant data you may have gathered from your front would be awesome.
Amrith

I like the execution and the customisability cause of the fact that it's open-source.

Pros:

It's beautiful, does the work and it's open-sourced.

Cons:

I can't really think of anything to complain about.