Serviio - AI voice assistant that takes restaurant orders by phone
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Serviio is a real-time AI voice assistant for restaurants. It answers phone calls in English or Mandarin, takes structured orders, and sends them directly to POS systems. English latency ~400ms, Mandarin under 2.5s.
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Maker
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Hey everyone! 👋 I’m the maker of Serviio, an AI voice assistant that answers phone calls for restaurants and takes food orders in real time — in both English and Mandarin.
I built this because I kept seeing the same problem: restaurants missing calls, staff too busy to answer, and customers dropping off because of language barriers or long wait times. I thought — why can’t a voice assistant handle that like a real person would?
Serviio picks up the phone, chats naturally, confirms the order, and sends it straight to the POS — no apps, no downloads, no waiting.
What makes it different?
• Handles live speech with ~400ms latency for English
• Supports Mandarin with under 2.5s latency
• Understands barge-in (you can interrupt it mid-sentence)
• Works with existing systems like Square
This is already running in real restaurants, and honestly, I’m super proud it holds up in noisy kitchens with real, messy conversations. Still a lot to improve, but it’s real and working.
Would love your thoughts, ideas, and any feedback — especially if you’ve built voice apps or worked with restaurants. Thanks for checking it out!
🔗 serviio.ai
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