service.
Service gets travelers money back, automatically.
Start new thread

Service for Hotels - We monitor your hotel rate and if it drops, rebook you.

by•
Hey guys, meet Service's newest creation - Service for Hotels! We now automatically monitor the rate you booked your hotels at, and when the rate drops, we rebook you automatically. It's the single biggest release we've done since Service itself.

Add a comment

Replies

Best
I would rather just forward emails than allow full access
Maker
we used to work that way... the reason we no longer do it is, it's much more burden on the end user, who has to remember to forward us confirmation emails, let us know when they cancel reservations, and (sometimes) forward us airline correspondence. We want to serve you without having to do anything - we can only do that with inbox access.
, why not both?
Maker
because we want to provide a seamless user experience, serve the user without them having to do anything.
why not be an add-on to tripit.com ? or have it with both options?
Maker
good idea ;)
Same thing as DreamCheaper.com, who's been around for several years now. DreamCheaper doesn't require access to your emails, you simply forward your booking receipts and their software does the rest.
Maker
Dreamcheaper just filed for bankruptcy
Didn't know that, thanks. What are you doing that's different?
Maker
we are much more automated than they were... we use software to do nearly everything, they used humans for a lot of it.
I didn't use your service and I could rate the app, but the gif of the magician is awesome. Good luck for the launch day 🔥
Maker
thanks. If you use the app you’ll see even more wizard ;)
I totally agree. The wizard is fantastic

I will not be giving access to my email to any platform which is not open-sourced. Since the software is the business here, the platform can't really be open-sourced. But for this reason only, I won't be recommending it to a friend.

Pros:

Good idea, give option of annual subscription or pay-as-you-go

Cons:

Requires access to your email

Maker
Daniel, I understand some people are hesitant about inbox access. We have industry standard security protections in place and in addition we don’t store your password or any of your emails other than flight and hotel confirmations. Ie. If “doomsday” happened and someone had access to Service, they would *not* have access to your email account.
Very cool! Could you explain the pricing?
Maker
Sure! It's either 30% of whatever we get you, or $49/year up front, and you keep 100% of what we get you.
how do you ensure compliance on the 30%? As in, how do you ensure you’ll get paid?
Maker
we take a credit card up front.
Maker
Hey guys, this is a big deal for us, as big as launching the company itself! Our goal has always been to make customer service less painful, to stop companies from wasting your time, and to get you what you deserve. Would love to hear your thoughts and answer any questions you have!
Finding and fixing hotel rate FOMO. Very cool. Will it work for resorts/packages or simply hotels today?
Maker
for now simply hotels, but the software we've built could easily be adapted to other things like packages in the future.
Why do you think Service can succeed when DreamCheaper and TripRebel failed?
Maker
mostly using software vs humans to do the job. and a superior user experience.
Does it allow for insider rates such as Founder Card rates
Maker
yes, we track special rates and can rebook them too.
what if it's a nonrefundable after 24 hour rate
Maker
the rate has to be changeable and refundable. Once the rate passes the cancellation deadline, whenever that is, we stop tracking it.
so i was really excited to try it... except it's gmail/hotmail only? what if people have their hotel sent to their corporate emails? why not just do a tripit integration?
Maker
if the corporate email is tied to a gmail account it will still work. Otherwise you can forward your confirmation emails to a gmail and connect that and it will work. We are working on expanding support for other email account types.
When will Yahoo mail be added.
Maker
soon! We’re working on it.
12
Next
Last