Oksana Chyketa

Our AI chatbot just helped a client achieve 200% conversion rate increase

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Hey Product Hunt community! Excited to share a case study from our recent client implementation.

Background -- At NoForm AI, we wrapped up a project with Cheqmark (a checklist creation platform) that had some incredible results.

The challenge -- Their users were struggling to find relevant templates, support was overwhelmed with repetitive questions, and conversion rates were lower than expected despite having great content.

Results after implementing our AI assistant:

  • 200% conversion rate increase on key template pages

  • 5,400 visitors engaged with the chatbot

  • 38.8% increase in template gallery interactions

  • 50% reduction in contact form usage (users preferred instant chatbot help)

  • Users scrolled much deeper into pages (16% to 53% reaching bottom of key pages)

Most interesting insight -- The chatbot didn't just answer questions - it actively guided users to discover features and content they didn't know existed.

We're really proud of these results and what it means for user experience in the AI assistance space.

Happy to answer any questions about the implementation or check out this case study for specific details!

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