Nomad Insurance 2.0 - Built by nomads for nomads

@proxysingleton Thanks, Kuba :)

@payrequest Love to see it 🙌 Good luck for your upcoming launch too!

@nawal_mir Cheers, Nawal!

@xtralite Thanks for your support! Let us know if you have any feedback once you've tried it out!

@alex_dulub Hello Alex, this is Gedion from the Customer Care Team. Thank you for your positive feedback! Unlike before, you can now easily file your claim directly through your SafetyWing Dashboard. The process is simplified in a way that it has fewer fields to be completed, meaning that filing a claim will also take less time. If you have any further questions, you can reach out to our Customer Care Team via the chat function on our website www.safetywing.com Cheers!

@web3_antivirus Hey Alex, thanks! Well we essentially rebuilt it from scratch so it would be fast to fill-in (much fewer fields) and faster to proccess (claim payout time down 84 %). How do we make it work: well I suppose more software and automation is a big part of the answer!

@alex_golubev1 Hi Alex, First, we want to thank you for being a loyal customer with us for the past 6 years! We truly appreciate your feedback and are sorry to hear about your disappointment with the recent changes. Your concerns are valuable, and we’d like to clarify a few points. We understand that the transition to a $0 deductible policy has affected some of our customers, and we didn’t make this decision lightly. One of our guiding principles is to create products that are as simple and user-friendly as possible. Over the years, our deductible was one of the most frequent points of confusion and frustration for users, especially for those who may not be familiar with insurance terminology. After hearing this consistently from our customers, we decided to harmonize the policy across the board with a $0 deductible to simplify things. We’ve worked hard to keep our premiums affordable, and while there was an increase, it was not as high as 50% but 25%. The price change went from $42 to $56, and we acknowledge that any increase can be frustrating. Our goal is always to ensure the best value possible, including peace of mind when facing unexpected and potentially significant medical expenses. In these situations, paying out-of-pocket would be overwhelming for most people, which is where our coverage steps in to protect you. We’re sorry to see you go, and if there’s anything we can do to address your concerns or any other feedback you have, please don’t hesitate to let us know. We’ve valued having you with us and hope there’s a way we can continue to bring you the coverage you need!

@neil_magnuson Thanks for the support, Neil! (And @levelsio)

@goncalo_salgado1 Thanks for your support! :)

@srasch @angela_ni2 Thank you!