SAAS Minimalist helps you stop losing support messages and replying slowly by turning website chats into organized tickets in a shared inbox, with a searchable knowledge base to reduce repeats and optional AI draft replies to speed up responses. Built for SaaS founders, startups, and agencies. Key features: white‑label widget, ticket workflow, assignments/status, KB + search, audit/security, mock billing + optional Stripe, Next.js + Prisma + SQLite.