No support
by•
I deployed a server with great enthusiasm. I see that it is ready but there is no access. There is no ticket system. I asked for help via contact. I have been waiting for a response for hours. Unfortunately, there is no professionalism that I expected.
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CompressImage.io
Maybe give them a day to respond?
Alternatively, you can try pikapods. They are very responsive.
RepoCloud.io
Hi Kerem. We didn't get support ticket from you. Feel free to send us an email. Our average response time is around 2-3 hours. Thanks!
@tsemrc I sent you an e-mail on Friday from this address, through the contact form on your website. But I haven't heard back for 4 days. You can find screenshots below.
@tsemrc please check ? I'm waiting for server. User: kerem.ozguven@edubook.com.tr
@tsemrc Hi Tareck, sorry to reach out here. I emailed team@repocloud.io two days ago and support@repocloud.io just now, but haven't heard back yet.
The issue: I deleted my account and was still charged. Would you be able to take a look or point me to the right person?
Happy to send the transaction details wherever is easiest. Thanks!