QuikReturn - Win more customers & cut shipping costs with at home returns

Howdy, Product Hunt Community! My name is Ethan Susser. I am the Founder and CEO of QuikReturn. I created this product as a fashion obsessed environmentalist frequently disgruntled with both the stagnantly inefficient nature of eCommerce returns and the obscene amount of waste generated by the space. The Problem: eCommerce returns suck. They are inconvenient for time-strapped online shoppers and they generate a ton of waste. Retailers would love to make return experiences more convenient and eco-friendly but they can’t because return shipping is already so expensive. The Solution: QuikReturn is the answer. We are a reverse logistics as a service (rLaaS) solution that integrates with eCommerce websites to provide their customers the option to have a courier pick up their unwanted items and return them on their behalf. We then aggregate those parcels and ship them back to retailers in bulk, reducing shipping costs by over 30% while elevating return experiences to new heights. Most importantly, we drastically reduce the number of trucks bringing returns from metropolitan areas back to retailers’ warehouses, reducing associated carbon emissions. Now live in NYC with your favorite brands. Thanks everyone for your support, we hope to get some valuable feedback from the community❤️ feel free to ask your questions or let me know what you think of our product! Some thought starters for you: What do you think the worst part of returning an online purchase is? What prevents you, if anything, from returning an online purchase?

There are few things I hate more than having to take packages to the store for a return, but Ethan and his team has made it so simple to avoid that inconvenience with QuikReturn. Very happy to recommend the service to anyone who has no time or desire to make returns on their own (like me).

Congrats on the launch! I had an awesome experience with QuikReturn back in the initial DTC phase and I’m excited to continue to use the service. How can I expect my experience using QuikReturn to be different/improved now that you’re integrated directly with brands?

I have used this service many times to return unwanted clothing and products that I purchased online. It is very efficient and the couriers are very friendly. I highly recommend for anyone who is a frequent online shopper.

The innovation of QuikReturn has been a game changer. I highly recommend this service to anyone who values efficiency.

This is a great idea - congrats to Ethan and the team on the launch! Not knowing if something will fit me and potentially having to deal with returning the product prevents me from purchasing certain items online. However, if I knew that the return process could be as smooth as QuikReturn makes it, I would do a lot more online shopping. I hope all my favorite retailers get connected with the QuikReturn team ASAP!

With QuikReturn, you can shop comfortably online because you know that the return process will be hassle-free. I’m excited to see the business grow and empower more online shoppers!

sounds awesome! how long does it generally take for a courier to come grab the unwanted items? I often find that it’s the clutter and build up of return packages that forces me to eventually get the returns to a FedEx, but it sounds like you all can solve that for me!

This sounds incredible! One of the biggest barriers I face when online shopping is the hassle of returning items that don't fit or simply that I don't like. If this pain point could be fixed, I would be far more likely and comfortable ordering online vs. shopping in-person. What retailers do you currently have on-boarded onto the platform? I would love to have a support those companies and have a chance to try out this service for myself!