Project Helios - Unified customer workspace for tickets, CRM, and docs

🚀Introducing Project Helios — The All-In-One Customer OS Unifying Support, CRM, Docs, Analytics, and Native Video Huddles into one shared customer record. Deterministic Pathfinder Engine: Runs daily priority lists and automates workflows without AI hallucinations. Proactive Health Scoring: Predicts churn weeks early from live usage & ticket data. MORS AI: Automated renewal & upsell radar grounded in workspace data. Your entire customer operation from one command center. Not a dozen.

Hey everyone 👋 I'm Adil, the maker. I built Helios after watching the same thing happen over and over: nobody loses a customer because their help desk is bad. They lose them in the gaps between tools — the support ticket doesn't know the account is renewing, and the CRM doesn't know there are three angry emails open. Every tool works. The handoffs are where people fall through. So Helios puts support, CRM, docs, and tasks on one shared customer record. Not integrated — the same record. Open a deal, and you can see that client's open tickets without leaving the page. You can take it in pieces: • Relate — CRM with a live health score on every client • Resolve — help desk with SLAs on a clock • Context — docs, tasks and SOPs (free forever) Free for your first seat on each, so you can try it on real data. One honest note: if you have a big support team with people who configure tooling full-time, a specialist stack will still beat us on depth. Helios is for teams where one group owns the whole customer relationship. Everything POST-SALE, to be exact. Would love your feedback — especially where it falls short. I'm here all day.

Project Helios - Unified customer workspace for tickets, CRM, and docs

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