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Janna Bastow

ProdPad for Slack - Get your team involved in product planning directly in Slack

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ProdPad
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Capture, contribute, and collaborate. Never again miss out on ideas, feedback and discussions - with ProdPad's Slack app you can now capture inspiration when it strikes. Drive product success forward and capture insights straight from Slack!

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Bernhard Hecker
This is great, especially if you have a user community in Slack. it does not need to be limited to your team. We got the impression that the number of comments and feedback increased since we started this channel because it is simple to use and reminds them to add the stuff that makes life for the product team easier.
andrea saez
Maker
@bernhard_hecker1 I'm glad you've found it helpful!
Adam Wintle
I've used ProdPad for years, it's a fantastic tool for product managers, but I have always found its a struggle to get wider adoption from the product team and key stakeholders. With the Slack bot it's always available for team members and stakeholders who you have in Slack too, which completely lowers the barrier for getting critical product ideas and feedback into the ProdPad system.
Janna Bastow
Maker
@adamwintle Thanks for sharing! Really awesome to hear - and of course, thanks for all of your support and feedback on our early launches 😎
Kirsty Kearney-Greig aka KKG
Maker
Hey all 👋🏻 Kirsty here, Senior PM at ProdPad, super happy to be sharing this with you all today. I thought it might be useful to share how our Product Collaboration in Slack app works for me eg how I use it in my day to day. Staying ontop of all the feedback and ideas coming at me from both the team and our community is super important and this is where our Slack app is key for me. Any conversation can lead to a great idea 💡 or key piece of feedback or insight 👂🏼 being shared and with the Slack app it’s so easy for me to grab and sync into PP. It makes collaboration with the wider team super easy and it’s great to be able to go back to someone and say that convo we had in Slack it’s captured here and this is what’s being done about it 👀 If you’d like to know more just comment below, happy to help ✌
Janna Bastow
Maker
Hey everyone! Thank you for checking us out. We’re really proud of what we’ve done with our Slack App - ensuring that teams have a place to collaborate and be part of the product process all from Slack. We’re taking transparency and teamwork to the next level!
Yaseer Sheriff
Billed us for a year in advance after the trial - did not plan on paying this way. We contacted support - did not let us switch to monthly. Good product but underhand billing system.
Janna Bastow
Maker
Hi @yaseer_sheriff, sorry about that! We heard from your colleague/founder Alex about his mistake in signing up for annual when he meant monthly. We replied to him to confirm the change (as we informed him of the difference in price between monthly and annual, to check he was aware that the monthly was more per month), but we never heard back. We never intentionally meant to keep your team on the annual plan if that's not what you wanted, but we took Alex's lack of reply as a preference to keep it as is! For what it's worth, we don't have a shady billing system - we don't require a credit card for the trial, meaning you only get charged if you actively choose to sign up. In order to buy annual, we clearly show the total amount for 12 months in bold, right above button you click to confirm the order. Even still, mistakes happen and we were willing to work with your team on fixing it up, but we never got confirmation of what changes were required and so we let it slide. So sorry about that on our part, as it's definitely not the impression we would have hoped to leave a customer with! I wish we'd followed up with another nudge, or that we'd heard from your team about it in the meantime so we could help sooner. Please feel free to reach out to us directly if there's something we can do to make it right 👐
Yaseer Sheriff
@simplybastow Sure, I am not sure I agree with this sequence of events. However, I would appreciate it we can move over to the monthly plan. Can I reach out to someone via email?
Janna Bastow
Maker
@yaseer_sheriff Sure thing - reach me directly. I'm janna@prodpad.com 👋 Happy to share details of where it left off with Alex, as well as help you change your plan.
C Todd Lombardo
Adding ideas and feedback to ProdPad was challenging because it was yet another app they had to login to (and we recently counted 49 apps in our company. YIKES!). This integration has been an enormous help for adoption of ProdPad by my organization. It is now much easier!! The team adds feedback and ideas far more readily than before as they are already using Slack all day long.
Janna Bastow
Maker
@iamctodd That's excellent to hear! Thanks for sharing, and of course for being an early tester as soon as we had the soft launch out there 🙌
Janna Bastow
Maker
What do you use Slack for now? If you voted for # 4, our Slack App is here to help!
Aazar Ali Shad
Good luck!
andrea saez
Maker
@aazar_ali_shad Thank you!
Janna Bastow
Maker
@aazar_ali_shad Thank you, we appreciate your support :)