OrderFlow: - AI-powered WhatsApp ordering for food businesses

I built OrderFlow after watching independent restaurants and takeaways lose a chunk of every order to third-party delivery apps — 20-30% commission just to receive an order that could've come straight to them. But the bigger problem is that a lot of locations don't even have that option. Deliveroo, Uber Eats, and similar platforms simply aren't available in huge parts of the world — including where I'm building from. For those businesses, the "alternative" isn't a cheaper platform, it's nothing at all. They're stuck taking orders manually over phone calls and WhatsApp messages with no system behind it. Most of these businesses already get informal WhatsApp orders — customers just message the shop directly. OrderFlow turns that into a proper ordering system: menu, cart, order confirmation, and status updates, all inside WhatsApp, no app download needed on either side, and no dependency on a delivery platform existing in your city at all. The biggest shift while building it was realising owners didn't want "another dashboard to check" — they wanted orders to show up the way they already do, but organised. So the bot handles the structured part while staying completely inside the conversation flow they're used to. Would love feedback from anyone who's run a small food business or built ordering/booking tools before — especially on what breaks trust in an automated flow like this.